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Assistant Food & Beverage Manager
Frenchman's Creek Beach & Country Club - Florida, United StatesF&B serviceOctober 2013 - July 2015
Responsible for training of new trainees in the department Responsible for handling petty cash Ensuring smooth day to day restaurant operations and service excellence to maintain members satisfaction Assisting the Food & Beverage Manager in Menu Design & Planning Excellent application of 1-10-100 rule to daily operations to ensure any complaints from the members of the club could be resolved promptly In depth knowledge with JONAS System Submitting daily revenue reports to General Manager and other departmental supervisors. Responsible for overseeing a staff of 30 people and daily duties assignments.
Food & Beverage Management Trainee
Frenchman's Creek Beach & Country Club - Florida, United StatesManagement TraineeOctober 2012 - October 2013
Conrad Centennial Singapore - SingaporeF&B otherNovember 2010 - February 2011
Responsible for training and guiding new trainees in the department Assisting Banquet Operations Managers in V.V.I.P set-up and operational procedures for various major events held in the hotel Made sure consistency of set-ups are maintained by the construction of a trainee's manual for new team members Took charge of serving VIPs and participated in outside catering events at the Istana to serve Ministers
BA Hons. International Hotel & Events Management
IMI International Management Institute Switzerland - Lucerne, SwitzerlandJanuary 2012 - June 2012
Higher Diploma. International Hotel & Events Management
IMI International Management Institute Switzerland - Lucerne, SwitzerlandJuly 2011 - December 2011
Diploma in Hospitality & Tourism Management
Temasek Polytechnic - School of Business - SingaporeApril 2008 - April 2011
EnglishNative or fluent100%
ChineseNative or fluent100%