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Graduate student, Hospitality Management major, with a background in hands-on customer’s service and management in tourism and hospitality industry.
I am currently working as a Junior Analyst at THR Innovative Tourism Advisors in Barcelona.
THR Innovative Tourism Advisors - Barcelona, SpainConsultingJuly 2018 - Now · 5 months
ZIGZAG Integrated Hotel - Rovinj, CroatiaTourismMay 2017 - September 2017 · 5 months
ZigZag Luxury Apartments I worked as a Destination Manager for ZigZag, 4star apartments in the city of Rovinj Responsibilities: • work on product development and offer expansion • expanded the apartment portfolio • carried out strategic planning and development • managed construction of apartments • client and partner communication • customer satisfaction • expanding the business, potential new product acquisitions
Front desk management trainee
Hilton Worldwide - Milwaukee, WI, United StatesFront Office receptionAugust 2016 - March 2017 · 8 months
Hilton Milwaukee city center 730 rooms Hilton hotel in the downtown area Milwaukee, 4star, 4diamond award winning hotel owned by the Marcus Corporation. Job descritption: • worked as a front desk agent and guest relations • Received 40 Hilton certificates as part of my online Hilton University training • Received extensive training in OnQ operations software, HotSOS software and Vision software - sales of event rooms and weeding parties
Pool and Beach supervisor
Maistra d.d. - Rovinj, CroatiaSpa & WellnessJune 2013 - September 2013 · 4 months
Maistra d.d Luxury Cluster • New pool and beach area management and development • Monitoring and improving the pool area, guest relations and communication • Planning and Development of the new beach area for Hotels Lone and Eden
Maistra d.d. - Rovinj, CroatiaTourismJune 2012 - September 2012 · 4 months
Hotel Lone first design hotel in Croatia. Award winning, 248-room 5-star design hotel, member of the Design Hotels consortia - Worked on creating and developing an inventory monitoring system for Maistra d.d. and its hotels - department rotation program
Master of International Business
EAE Business School - Madrid, SpainOctober 2017 - July 2018
EnglishNative or fluent100%
CroatianNative or fluent100%
- Negotiation skills
- Presentation skills
- Strategic Planning
- Strong hospitality
- Technical Writing