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I started my working life in pubs, moving through the various levels until a new opportunity arose working for my father in the Graphics industry.
Seven years i spent helping my father run his business working on Jobs such as Brakes, Sports Direct and Alliance Healthcare. When my Father decided to Semi-Retire i chose to take the business and do a complete rebrand away from Graphic Application to Graphic Removal Specialists, this was a great move to make as it wasnt a favourable job companies liked to do. We as a business got straight in wotking with some of the countries largest supermarket chains in helping them de-brand there vehicles at end of lease.
Unfortunately this story wouldnt last as long as i wanted to due to problems in my personal life which brought me to the decision to close the business and re-look at re entering the hospitality industry.
Titanic Hotel Liverpool - Liverpool, United KingdomFront Office conciergeAugust 2018 - Now · 6 months
Being a Concierge at the Titanic i am part of a great Concierge team working towards being the best in the North West. My roles included Typical Concierge Jobs as well as Luggage Porter, Admin for the Concierge team, Football contact and all round organizer. I have been involved in dealing with large corporations including Football teams from Uk and Europe, Big Business and Genral Public. Doing tbe Admin side of concierge meant i looked after the gift retail for the Hotel - including stock taking and ordering, emails, helping arrange special requests etc.
Liverpool football club - Liverpool, United KingdomFront Office receptionJuly 2017 - January 2019 · 1 year and 7 months
I Still work here I started at Liverpool Football Club on a casual Basis for match days, after a short time my talents where spotted. I worked my way onto the Non-Matchday Rota and also, I was recommended for the role of Player Host after showing exemplary attention to detail when it comes to the customer’s needs. ▪Radio Communication ▪Customer Attention ▪Safety Host ▪Entry Bag Checking ▪ID Checking ▪designate where each team member is positioned and ▪Train any new team members. ▪Creating the paperwork for this new team is also part of my job. ▪Route Planning ▪Crowd Safety •Attending the entrances, and greeting guests •Making dinner reservations, booking taxis and securing tickets for events •Recommending the best local sights •Delivering personal messages, and running personal errands on behalf of guests •Covering reception as, and when, required
Director of Operations
Oryco-Uk Limited - Liverpool, United KingdomManagementMay 2012 - April 2017 · 4 years and 12 months
I started ORYCO-UK Limited with my Father to offer our clients within the Graphics industry a full time service to assist with there decommissioning and re-Branding needs, My role was predominantly baste around the operations side why my father handled the books. •Performed initial client assessment and analysis to begin research process. •Recommended investments in technology, capital, equipment systems and other assets to improve service quality. •Updated the database. •Supervised the work of all Field Personnel and Contractors. •Took corrective action in the case of accidents and delays to minimise extra expenses. •Gathered, logged and monitored all data. Managed and Operated all Jobs. Projects managed included: - •De-branding for the decommissioning of the Sainsburys Fleet each year nationwide •Re-Branding of Alliance healthcare Fleet nationwide •De-Branding for the decommissioning of the Tesco Fleet nationwide each year
Liver Graphic Applications - Liverpool, United KingdomManagement TraineeDecember 2006 - February 2013 · 6 years and 3 months
I Supported Managing Director with daily operational functions, Overseen All Projects to a Blue-Chip Standard and Developed Training Plans for new employees. Dealing with our Customers and Rectified all issues they had while planning and managing all operational field work. Projects: - • New Livery application for Brakes Food Company • New Look Sports direct windows • Complete Re-Brand of 3663
AS Level in Film Studies and media studies
Knowsley Community College - Huyton, United KingdomSeptember 2000 - June 2002
EnglishNative or fluent100%
- Attention to detail
- Customer Care
- Excellent teamwork skills
- Excellent verbal skills
- Good people skills
- Great customer service
- High energy
- Highly organized
- High standards
- Manpower planning
- Team Management