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I started in the hospitality area by luck, a simple part-time job every weekend evenings in a local bar of my beloved hometown (Porto) to earn money to pay the university fees (I was studying Environmental Health back then at the Escola Superior de Tecnologias da Saúde do Porto) . What began as a simple need for money, soon became a passion; the contact with the customers, giving a service of quality, exceeding the clients’ expectations…we are the aristocrats of the working class! A passion so deep that made me change my educational path; I decided, then, to apply for the Hotel Management – Food & Beverage – course at Escola de Hotelaria e Turismo do Porto, which was crowned with success after I passed the written exams and an interview.
After finishing as the best of my class (I even received the “Rui Santos” award by Rotary Clube Porto-Oeste), I have decided to gain more work experience abroad in order to practice/learn foreign languages as well as develop my social and professional skills in a new multicultural work environment.
After completed one and an half year in Tenerife, working in both 4 and 5 star luxury hotels (H10 Costa Adeje Palace and Hotel Gran Meliá Palacio de Isora by this same order), I realized that I should raise my ambitions and seek for opportunities that truly suit me best. Due to that, I moved to Belgium to embrace a new challenge and I worked at the Hotel Dolce La Hulpe Brussels for 9 months. It was an amazing and enriching experience!
Once again, I decided to take the risk and leave my comfort zone; I came back to Tenerife, back to the Hotel Gran Meliá Palacio de Isora; Work with the best and learning from them has always been my priority as it will surely give me the specific knowledge I need to aspire to a higher management position.
Nowadays, I know what future I wish to pursuit and which steps I have to climb to achieve it. At this moment, I believe that I have a good work experience and that the practical knowledge I have acquired is immeasurable. I know that with hard work and perseverance I can aspire to a higher position in an organizational chart.
Assistant Front Office Manager
Meliá Hotels International - Santa Cruz de Tenerife, SpainFront Office receptionAugust 2017 - Now · 1 year and 6 months
Meliá Hotels International - Santa Cruz de Tenerife, SpainTourismApril 2017 - December 2018 · 1 year and 9 months
Cross-training in Revenue Management, Night Auditor, Administration and Reservations
Meliá Hotels International - Santa Cruz de Tenerife, SpainFront Office receptionMay 2016 - August 2017 · 1 year and 4 months
Meliá Hotels International - Santa Cruz de Tenerife, SpainFront Office conciergeMarch 2016 - May 2016 · 4 months
Meliá Hotels International - Santa Cruz de Tenerife, SpainF&B serviceApril 2015 - May 2016 · 1 year and 2 months
Dolce La Hulpe Brussels - Brussels, BelgiumF&B serviceJuly 2014 - April 2015 · 10 months
Hotel Management Diploma
Escola de Hotelaria e Turismo do Porto - Porto, PortugalSeptember 2011 - February 2013
PortugueseNative or fluent100%
EnglishNative or fluent100%
SpanishNative or fluent100%
FrenchNative or fluent100%
- Able to deal with stress
- Energetic and flexible
- Excellent time management
- Flexible and proactive
- Great Multi-tasking skill
- Great team player
- Highly organized
- Quick learner
- Strong leadership skills