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Front Desk Agent
Grosvenor House Dubai - Dubai, United Arab EmiratesFront Office receptionFebruary 2017 - February 2017 · 1 month
During my internship my co workers were considering me as a full time employee as I was working in the same level as them. I was mentioned as a best room upseller couple of times, I completed all the shifts AM,PM, Night.
Doubletree by Hilton Dubai Jumeirah beach - Dubai, United Arab EmiratesFront Office receptionJuly 2016 - December 2016 · 6 months
Cross training in FO,Guest Relations and Sales&Marketing;
The Ritz-Carlton Almaty - Almaty, KazakhstanFront Office conciergeAugust 2015 - October 2015 · 3 months
Cross training in FO, reception, call center, bell desk, guest services, VIP club lounge
Les Roches Marbella International School of Hotel Management [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Marbella, SpainJanuary 2014 - January 2018
RussianNative or fluent100%
KazakhNative or fluent100%
- Lotus Notes
- Micros Opera
- OnQ Hilton PMS