Gylychdurdy Rejepov

Gylychdurdy Rejepov

Operation Manager Assistant at SENTIDO FLORA GARDEN
Lives in Antalya, Turkey
over 6 months ago

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I am a courteous, polite and well-spoken hotel receptionist who is highly efficient and has excellent organizational skills. Am possessing a good team spirit, result orientated and having a passion for providing the highest standards of hospitality and service to guests. A quick learner who can absorb new ideas, communicate clearly and effectively and also find suitable solutions to meet the needs of guests.
I am keen to find a suitable position within an ambitious hotel where I will be able to continue to increase my work experience and develop my abilities.

If you looking for very organized, systematic, patient, motivated, confident and hard worker, I am the candidate.

Experience

  • Operation Manager Assistant

    SENTIDO FLORA GARDEN - Manavgat, Turkey

    Administration & General
    May 2015 - Now · 3 years and 10 months

    • Monitor the tasks of personnel and workers, improve staff skills and guest satisfaction. • Following A’la Carte Restaurants reservations, monitor F&B department costs. • Monitoring hotel reservations (accommodation), report daily, monthly, general, detail forecasts to the OPM. • Handle guests complaints and compliments, find the best solution to the complaints of guests. Follow the repeat guests and arrange to them surprises, gifts. • Following the course of events. Monitoring organization of events and entertainment department programs.

  • FOM Assistant ( ERASMUS Internship Exchange Student Program )

    Holiday Club KATINKULTA - Kajaani, Finland

    Front Office reception
    May 2014 - September 2014 · 5 months

    • Arrange welcoming cocktails to guests and greet them. Register guests and give them info about Hotel and activities. Check in and out guests. • Making reservations to tennis court and other land sport avtivities… • Doing weekly questionnaire and measure the satisfaction and dissatisfaction of guests. • Monitoring repeat guests and special days of guests like birthdays, wedding anniversary…from the database of hotel booking system and arrange them presents like free massage card, fruit table and wine…

  • FOM Assistant

    CESARS TEMPLE DE LUXE - Belek, Turkey

    Front Office reception
    May 2009 - September 2013 · 4 years and 5 months

    • Welcoming guests to the hotel in a polite, friendly, and helpful manner, giving them info about hotel, introduce them A’la Carte Restaurants. • Checking guests in & out, dealing with late arrivals and assisting with early check-outs. • Dealing with guests queries. • Using hotels accounting system, taking payments from guests in the form of cash or credit cards. • Taking telephone reservations, operating switchboard and directing calls appropriately. • Organization of shuttle transport for guests and recommending shops, restaurants, and places for guests to visit. • Allocating guest bedrooms on the hotel booking system. • Dealing with and resolving customer complaints. • Managing group bookings for conferences, the restaurant and accommodation.

  • Night Auditor

    Antalya Adonis Hotel - Antalya, Turkey

    Administration & General
    May 2006 - September 2008 · 2 years and 5 months

    • Greet visitors and guests, introduce them special room types which are exist and do upselling, taking payments, check-in guests into their desired rooms. • Provide needs of guests like extra towels, robes, toothpaste..bath accessories and toiletries. • Dealing with complaints, disturbances,special requests of guests. • Coordinate Front office activities with other departments like room service attendants.. • Monitor activities of all employees in the Front office department. (Bellboys…)

  • Sales Manager Assistant

    ADT Marine Group - Antalya, Turkey

    Sales & Marketing
    January 2003 - May 2005 · 2 years and 5 months

    • Establish and adjust selling prices by monitoring costs, competition, supply and demand. • Compile and analyze statistics, records and data, report them to SM. • Monitor customer preferences to determine the focus of sales efforts. • Provide the best customer service on direct sales (intoduce products). Transfer daily infos and innovative knowledge to sales staff.

Education

  • Bachelor

    KAJAANIN AMMATTIKORKEAKOULU (University Of Applied Sciences) - Kajaani, Finland

    January 2014 - May 2015

    I was an Erasmus Student (Education&Practise;) at Kajaani University of Applied Sciences (Student Exchange Program). I have taken Tourism ,Catering & Business Management classes at the same time I did my practical training.

  • High School

    Magtymguly - Ashgabat, Turkmenistan

    August 2004 - April 2009

    Internatıonal & Local Business Management

  • College

    Bashkent - Ashgabat, Turkmenistan

    August 1998 - April 2004

    English,Russian ,Turkish Languages & Math,Physıcs,Accounting Lessons

Languages

  • Turkish
    Native or fluent
    100%
  • Turkmen
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Russian
    Full professional
    80%
  • Finnish
    Limited working
    40%

Skills

  • Driving licence
  • Football
  • Photoshooting
  • Swimming
  • Table Tennis
Connections
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Krisantus Sutrisno
Intern at Four Seasons Hotel
Gopakumar Pillai
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View 10 connections
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