Asha Jestine

Asha Jestine

Waitress/Hostess at US Hotels (PVT) Ltd
Lives in Jaffna, Sri Lanka
over 6 months ago

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About me

I am Asha 22 Years old . 3 years of experience in all aspects of restaurant operations comprised of both front and back of house operations. Recognized for consistently delivering and leading others in service excellence through proactively anticipating and responding to guest needs. Proven capacity to manage all aspects of business including quality control, purchasing, financial accounting and reporting. Leverages theoretical knowledge in practical situations as evidenced by the successful establishment of own company while attending college. Strengths include communication, service delivery and development and operational management.

Experience

4 years

  • Waitress/Hostess

    US Hotels (PVT) Ltd - Jaffna, Sri Lanka

    F&B service
    April 2017 - Now · 2 years

    Provide the perfect service experience for every Guest Ensure the Guest feels important and welcome in the restaurant Ensure hot food is hot and cold food is cold Adhere to timing standards for products and services Look for ways to consolidate service and increase table turns Present menu, answer questions and make suggestions regarding food and beverage Serve the Guest in an accommodating manner Must know all food liquor, beer, wine and retail offered Apply positive suggestive sales approach to guide Guests Pre-bus tables; maintain table cleanliness, bus tables Looks for ways to avoid waste and limit costs Assist in keeping the restaurant clean and safe Provide responsible service of alcoholic beverages

  • Waitress/Hostess

    Sam's Place Restaurant And Bar - Kuala Lumpur, Malaysia

    F&B service
    April 2016 - April 2017 · 1 year and 1 month

  • Waitress

    3 Monkeys Cafe And Bar - Kuala Lumpur, Malaysia

    F&B service
    April 2015 - April 2016 · 1 year and 1 month

    Informed customers of daily specials and promotions Answered questions about menu selections and made recommendations when requested. Collected payments from customers and completed money transaction Stocked service areas with supplies such as silverware and condiments Provided fast and courteous service Skillfully anticipated and addressed guest service needs Received employee of the month within three months of being employed

Education

  • Multimedia

    Vembadi Girls High School - Jaffna, Sri Lanka

    January 2011 - December 2012

    Multimedia specialists design and create information technology based multimedia products such as websites, DVDs, and computer games that combine text with sounds, pictures, graphics, video-clips, virtual reality and digital animation.

Languages

3 languages

  • English

    Native or fluent

  • Tamil

    Native or fluent

  • Malay

    Full professional

Skills

8 skills

  • Always smiling
  • Basic math
  • Good customer service
  • High energy
  • Reliable and honest
  • Very good team player
  • Warm and friendly
  • Work hard
Connections
Induwara Mendis
Waiter at Vivanta by Taj Bentota, Sri Lanka
Emil Joseph
Guest Service Officer at The Kingsbury Colombo
Rahul Menon
Front Desk Associate at Qasr Al Sarab Desert Resort by Anantara
View 13 connections
Following
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Dubai, United Arab Emirates
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