Hélène Lauv

Hélène Lauv

Reservations - Revenue Management intern at Mélia Paris La Défense
Lives in Paris, France
over 6 months ago

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Experience

  • Reservations - Revenue Management intern

    Mélia Paris La Défense - Paris, France

    Reservations
    May 2018 - Now · 9 months

    • Take and control individual reservations • Manage the different distribution channels • Reporting

  • Assistant Director Intern

    ANGELINA Rivoli - Paris, France

    Administration & General
    December 2017 - April 2018 · 5 months

    •Order management and order tracking – Clients and suppliers •Sales analysis: operating loss, claim process •Inventory management •Merchandising

  • Room Division intern

    Grand Hyatt Kuala Lumpur - Kuala Lumpur, Malaysia

    Rooms division
    May 2017 - September 2017 · 5 months

    Grand Club Lounge hostess • Greet and welcome the VIP guests • Personalized customer experience • Ensure quality service • Control of the stock • Ensure the cleanliness of the lounge ESSA SPA receptionist • Check-in/out • Billing, bookings

  • Administrative intern

    The Peninsula Paris - Paris, France

    F&B kitchen
    December 2016 - April 2017 · 5 months

    • Chefs assistant • Contracts management • Invoice management, technical datasheets • Planning, mails, phone calls

  • Polyvalent Intern

    Hôtel Villa Madame - Paris, France

    Front Office reception
    April 2016 - September 2016 · 6 months

    • Front Office reception : check-in, check-out, bookings, concierge • Head of Housekeeping : supervise, train and motivate team, ensure the cleanliness of the rooms, controlling supply costs and laundry • F&B service : greet customers, make suggestions, take orders, ensure quality service, maintenance

  • Volunteer work

    ASCO 16 - Paris, France

    Other
    September 2013 - May 2014 · 9 months

    Educational assistance

Education

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Limited working
    40%
  • Chinese
    Limited working
    40%

Skills

  • Adoria
  • Good team work skills.
  • Medialog
  • Opera PMS
  • Responsibility
  • SALES ANALYSIS
  • Takes Initiative
  • VIP Guests
  • Well organised
Connections
Salomé Blou
Sales Executive at Ristorante Tosca - Splendide Royal Hotel Paris
GIANCARLO PASTORE
FORMATORE SCRITTORE GIORNALISTA at CIPAS TM STRESA
Krisantus Sutrisno
Intern at Four Seasons Hotel
View 31 connections
Following
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Other members
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Ludivine Fretin
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