Hakan Çolak

Hakan Çolak

Asst. Residence Services Manager at Mandarin Oriental Hotel Group
Lives in Dubai, United Arab Emirates

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About me

I am a recent graduate from Hospitality Management and worked in service industry for couple years and I enjoy working in it! There is no better feeling for me to seeing any guest leaves with a smile on their face at the end of every interaction they've been in to. So that is my priority to make sure they enjoy every moment during their experience.

When I'm not working, I enjoy doing sports especially playing golf and spending time on field with long-walks as well as breathing with nature! In my spare time playing with dogs and cats would make my day along with a cup of coffee.

I am passionate about discovering new cultures and meeting new people and since hospitality is world-wide I take it as an advantage in terms of broadening my horizon, traveling around and expanding my network too. Do not hesitate to say "Hi" and share your own story! I'd love to listen and discuss our future together!

Experience

9 years and 5 months

  • Butler Supervisor

    Mandarin Oriental Hotel Group - Dubai, United Arab Emirates

    Guest Relations
    November 2019 - Now · 4 years and 5 months

  • Asst. Residence Services Manager

    Mandarin Oriental Hotel Group - Mugla, Turkey

    Management
    January 2018 - Now · 6 years and 3 months

  • Butler Services

    Mandarin Oriental, Bodrum - Bodrum, Turkey

    Guest Relations
    May 2017 - November 2017 · 7 months

    *Providing dedicated butler and tailored service to each guest *Creating memorable experience by constantly surprising and delighting our guests (MOwow) *Conducting in-room check-in. *Room inspections prior to arrival.

  • Rooms Division Intern

    JW Marriott Austin - Austin, TX, United States

    Room Division Management
    January 2016 - January 2017 · 1 year and 1 month

    12 Months J-1 Internship at the largest JW Marriott in USA. Covered following subdivisions; *At Your Service *Front Desk *Night Audit *Front Desk Lead

  • Communications Agent

    Four Seasons Istanbul - Istanbul, Turkey

    Content & Communication
    June 2014 - July 2015 · 1 year and 2 months

  • Bellboy

    swissotel istanbul - Istanbul, Turkey

    Porter
    June 2013 - September 2013 · 4 months

Education

  • Ozyegin University

    October 2009 - May 2014

Languages

1 language

  • English

    Native or fluent

Personal information

Nationalities

  • Turkish

Date of birth

December 05th 1989

Connections
GIANCARLO PASTORE
Amministratore at CIPAS TM
Nicole Tomamichel
Front Office Trainee at Hilton Frankfurt Airport
Krisantus Sutrisno
People and Culture Coordinator at Four Seasons Hotels and Resorts
View 25 connections
Following
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Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
Abu Dhabi, United Arab Emirates
Hyatt Hotels Dubai
Hyatt Hotels Dubai
Dubai, United Arab Emirates
Jumeirah Group
Jumeirah Group
Dubai, United Arab Emirates
Other members
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Dubai, United Arab Emirates
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Mohamed Idam
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Sabine Eckhardt
Dubai, United Arab Emirates
View more
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