Hakan Çolak

Hakan Çolak

Asst. Residence Services Manager at Mandarin Oriental Hotel Group
Lives in Mugla, Turkey
over 6 months ago

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I am a recent graduate from Hospitality Management and worked in service industry for couple years and I enjoy working in it! There is no better feeling for me to seeing any guest leaves with a smile on their face at the end of every interaction they've been in to. So that is my priority to make sure they enjoy every moment during their experience.

When I'm not working, I enjoy doing sports especially playing golf and spending time on field with long-walks as well as breathing with nature! In my spare time playing with dogs and cats would make my day along with a cup of coffee.

I am passionate about discovering new cultures and meeting new people and since hospitality is world-wide I take it as an advantage in terms of broadening my horizon, traveling around and expanding my network too. Do not hesitate to say "Hi" and share your own story! I'd love to listen and discuss our future together!

Experience

  • Asst. Residence Services Manager

    Mandarin Oriental Hotel Group - Mugla, Turkey

    Administration & General
    January 2018 - Now

  • Butler Services

    Mandarin Oriental, Bodrum - Bodrum, Turkey

    Front Office concierge
    May 2017 - November 2017

    *Providing dedicated butler and tailored service to each guest *Creating memorable experience by constantly surprising and delighting our guests (MOwow) *Conducting in-room check-in. *Room inspections prior to arrival.

  • Rooms Division Intern

    JW Marriott Austin - Austin, TX, United States

    Front Office reception
    January 2016 - January 2017

    12 Months J-1 Internship at the largest JW Marriott in USA. Covered following subdivisions; *At Your Service *Front Desk *Night Audit *Front Desk Lead

  • Communications Agent

    Four Seasons Istanbul - Istanbul, Turkey

    Front Office porter
    June 2014 - July 2015

  • Bellboy

    swissotel istanbul - Istanbul, Turkey

    Front Office concierge
    June 2013 - September 2013

Education

  • Ozyegin University

    October 2009 - May 2014

Languages

  • English
    Native or fluent
    100%
Connections
Nicole Tomamichel
Student from State Tourism and Hotel Management School (SSSAT) Scuola specializzata superiore alberghiera e del turismo
Rares Ciuverca
Student from American Hotel Academy Romania
Ramy Ayoub
Events & Marketing Consultant at Bitburger Beer Kenya
View 18 connections
Following
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