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With a history of success overseeing operations in hotels, resorts, restaurants, and cruises, I am ready to explore opportunities to utilize these talents in meeting my next challenge. Having experience in property pre-openings and openings, team building, guest recovery, talent retention and management, and profit and loss while working in diverse multinational cultures would be a tremendous asset to any company or organization. Expertise in developing and managing staffs that delight customer with their service also would prove valuable. I am an expert in creating and executing programs and initiatives improve operational efficiencies. My background also includes finding and refining operational issues and rapidly implementing effective, best in class solutions.
LUX* Resorts & Hotels - Bodrum, TurkeyAsset ManagementOctober 2016 - Now · 2 years and 3 months
Oversee pre-opening and post-opening operations of luxury resort with 91 rooms and suites, 72 residences, and 1 private beach villa with 83,00-square meter area. Supervise 12-member executive team and overall resort goals to provide outstanding guest and resident experience while meeting profitability and guest satisfaction targets. Key Contributions: Key Contributions: ● Improved hotel Trip Advisor rating from 461 to 87 in 3.5 months after managing success pre-opening and opening. ● Achieved break-even EBIDTA in first year.
Starwood Hotels and Resorts Worldwide - Izmir, TurkeyManagementDecember 2014 - October 2016 · 1 year and 11 months
Mövenpick Hotels & Resorts - Ankara, TurkeyManagementMay 2007 - December 2014 · 7 years and 8 months
Anadolu University - Tourism and Hotel Management - Eskişehir Province, TurkeyJanuary 2010 - January 2013