Hakim Lord

Hakim Lord

Supervisor at Eathos
Lives in Dubai, United Arab Emirates
over 6 months ago

Join Hosco and view Hakim's full profile, it's free !

As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

Looking for a challenging position believes in continuous learning developing and utilizing my interpersonal, spotting potential and talent management skills to achieve continuous growth with the organization.


  • Supervisor

    Eathos - Dubai, United Arab Emirates

    F&B service
    August 2015 - Now · 3 years and 5 months

    • Take responsibility for the business performance of the restaurant; • Analyze and plan restaurant sales levels and profitability; • Organize marketing activities, such as promotional events and discount schemes; • Prepare reports at the end of the shift/week, including staff control, food control and sales; • Create and execute plans for department sales, profit and staff development; • Set budgets or agree them with senior management; • Plan and coordinate menus; • Coordinate the operation of the restaurant during scheduled shifts; • Recruit, train, manage and motivate staff; • Respond to customer queries and complaints; • Meet and greet customers, organize table reservations and offer advice about menu and wine choices; • Maintain high standards of quality control, hygiene, and health and safety; • Check stock levels, order supplies and prepare cash drawers and petty cash.

  • Sales

    Clothes shop - Morocco, IN, United States

    Sales & Marketing
    May 2010 - May 2012 · 2 years and 1 month

     Ensuring high levels of customer satisfaction through excellent sales service  Assessing customers’ needs and providing assistance and information on product features  Loading and unloading of luggage from conveyor belts  Welcoming customers to the store and answering their queries  Actively seek out customers in store  Remain knowledgeable on products offered and discuss available options  Process POS (point of sale) purchases  Cross sell products  Handle returns of merchandise  Team up with co-workers to ensure proper customer service

  • Customer Service

    Hotel Zaki - Fes, Morocco

    F&B service
    January 2007 - January 2009 · 2 years and 1 month

    ● Always greet guests in a friendly and professional manner according to Hotel standards ● Engage each guest as a unique individual and listen attentively to their request ● Answer the telephone in a timely and professional manner ● Listen to guest’s complaints or concerns and resolve their issue in a timely manner ● Promote a safe working environment ● Performs any additional tasks which are assigned by management


  • Degree diploma as Travel agent and cabin crew at training academy flight

    • Degree diploma as Travel agent and cabin crew at training academy flight 2014-2015 - Meknes, Morocco

    March 2014 - March 2015

    • Degree diploma as Travel agent and cabin crew at training academy flight 2014-2015

  • University Moulay Ismail - Meknes, Morocco

    January 2010 - September 2012


  • Arabic
    Professional working
  • English
    Limited working
  • French
    Limited working


  • Easy going
  • Fast leaner
  • Flexeble
  • Great customer service
  • Hardworker
  • • Outstanding command over verbal and non-verbal c
  • Sales Skills
  • • Strong organizational,managerial problem solving
  • Team work
25hours Hotel Company
Hamburg, Germany
BVLGARI Resort & Residences Dubai
Dubai, United Arab Emirates
JW Marriott Marquis Hotel Dubai
Dubai, United Arab Emirates
Other members
Kiran Tamang
Dubai, United Arab Emirates
Irene Macabalitao
Dubai, United Arab Emirates
Mark Joseph Manalo
Dubai, United Arab Emirates
Mercy Nyakundi
Dubai, United Arab Emirates
Pitamber Bhurtel
Dubai, United Arab Emirates
View 74448 members