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About me
Hello, Dear Mr/Mrs!
I’m Halyna Dykun, professional Head Waitress. My passion is F&B culture. I was worked in France, Saudi Arabia,Sweden, Portugal,Dubai and Poland. I hope that you need honesty, creative and responsible people like me. Thanks for your time!
My number +33749952252 WhatsApp
Experience
4 years and 9 months
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Supervisor
612 office - Al Khobar, Saudi Arabia
F&B ManagementDecember 2021 - April 2022 · 5 months -
Head Waitress
Leylaty Group - Riyadh, Saudi Arabia
F&B serviceNovember 2021 - December 2021 · 2 months -
Head Waitresse
Phonix Group - Al Ula, Saudi Arabia
F&B serviceSeptember 2021 - November 2021 · 3 months -
Head Waitress
Dukley Hotel - Budva, Montenegro
F&B serviceMay 2021 - August 2021 · 4 months -
Supervisor
Diva Resort&Spa 4* - Kolobrzeg, Poland
ManagementJuly 2020 - December 2020 · 6 months• Coordinated with restaurant manager and performed all service as per requirement. • Assisted all restaurant managers and organized various events to keep up the morale. • Evaluated the wine list and provided consultation in pairing to all clients. • Maintained a neat and clean restaurant area at all times. • Ensured compliance to all fire regulations and hygiene level required in the restaurant. • Provided training to junior staff members in coordination with manager.
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VIP Waitress
Bernadazzi - Odessa, Ukraine
F&B serviceMay 2019 - September 2019 · 5 months• Provide the perfect service experience for every Guest • Ensure the Guest feels important and welcome in the restaurant • Ensure hot food is hot and cold food is cold • Adhere to timing standards for products and services • Look for ways to consolidate service and increase table turns • Present menu, answer questions and make suggestions regarding food and beverage • Serve the Guest in an accommodating manner • Must know all food liquor, beer, wine and retail offered • Apply positive suggestive sales approach to guide Guests • Pre-bus tables; maintain table cleanliness, bus tables • Looks for ways to avoid waste and limit costs • Assist in keeping the restaurant clean and safe • Provide responsible service of alcoholic beverages • Deliver food and beverages to any table as needed • Must follow all cash handling policies and procedures • Report to property on time and in proper uniform
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Waitress
Marbaya cafe&lounge, Marbaya restaurant&lounge - Dubai, United Arab Emirates
F&B serviceFebruary 2019 - May 2019 · 4 months• Provide excellent customer services • Always strive towards best customer satisfaction • Greet customers and present menus • Make suggestions based on their preferences • Take and serve food/drinks orders • Up-sell when appropriate • Arrange table settings • Keep tables clean and tidy at all times • Check products for quality • Deliver checks and collect payments • Cooperate and communicate with all serving and kitchen staff
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Supervisor
Tango Restaurant - Faro, Portugal
F&B serviceJune 2018 - September 2018 · 4 months⦁ Prioritize responsibility based on shifting deadlines. ⦁ Maintain professionalism and positive attitude in stressful and difficult situations. ⦁ Provided excellent customer service to ensure repeat business. ⦁ Communicated with others during the job to ensure that everything ran smoothly. ⦁ Provided professional service to guests, always ensuring their satisfaction. ⦁ Followed directions carefully taking note of detail. ⦁ Being able to handle stressful situations ⦁ Able to delegate responsibilities
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Assistant Manager
Albert Services( Asad Service’s) - Gothenburg, Sweden
Secretary / Executive AssistantOctober 2017 - April 2018 · 7 monthsCleaner: ⦁ Operate power equipment such as a pile brush vacuum to get up dirty off carpet. ⦁ Mop and disinfect floors. ⦁ Excellent customer services skills. ⦁ Self-disciplined hard worker and organized. ⦁ Fast knowledge of different maintenance equipment and tools. Assistant Manager: ⦁ Supervising a group of 7 cleaners. ⦁ Organising training sessions for staff. ⦁ Performing general Admin duties (phoning, filing, printing, etc)
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Restaurant Manager
Road House (restaurant) - Dnipro, Ukraine
F&B ManagementJune 2017 - September 2017 · 4 months⦁ Opens and closes restaurant. ⦁ Reviews inventory and daily par stock levels. ⦁ Greets and welcomes guests to the restaurant. ⦁ Conducts daily audit on all store sections . ⦁ Checks working condition of equipment. ⦁ Checks quality of ingredients, preparation schedules with kitchen crew. ⦁ Navigates all sections of the restaurant and assists in areas which need more assistance. ⦁ Gives recommendations on menu and specials of the day. ⦁ Immediately addresses all concerns, complaints and questions from customers. ⦁ Liaisons with the kitchen to ensure prompt serving of all orders ⦁ Ensures all tables are complete with utensils and dining ware. ⦁ Circulates in dining area to attend to customer issues ⦁ Manages cashiering station ⦁ Ensures cleanliness of restaurant ⦁ Prepares required reports and paperwork.
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Restaurant Manager
Doberman(bar) - Dnipro, Ukraine
F&B ManagementJuly 2016 - January 2017 · 7 months⦁ Opens and closes restaurant. ⦁ Reviews inventory and daily par stock levels. ⦁ Prepares food requisition orders and relays to Purchasing. ⦁ Creates shift schedules for service crew. ⦁ Manages and trains service crew. ⦁ Reviews and evaluates food service crew performance. ⦁ Conducts pre-shift meetings with staff. ⦁ Conducts daily audit on all store sections. ⦁ Checks working condition of equipment. ⦁ Checks quality of ingredients, preparation schedules with kitchen crew. ⦁ Reviews monthly P/L statement. ⦁ Greets and welcomes guests to the restaurant ⦁ Navigates all sections of the restaurant and assists in areas which need more assistance ⦁ Gives recommendations on menu and specials of the day ⦁ Immediately addresses all concerns, complaints and questions from customers. ⦁ Liaisons with the kitchen to ensure prompt serving of all orders ⦁ Ensures all tables are complete with utensils and dining ware. ⦁ Circulates in dining area to attend to customer issues ⦁ Manages cashiering station ⦁ Ensures cleanliness of restaurant ⦁ Prepares required reports and paperwork.
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Restaurant Manager
Schrodinger(Cafe) - Dnipro, Ukraine
F&B ManagementFebruary 2016 - June 2016 · 5 months⦁ Reviews and evaluates food service crew performance. ⦁ Manages and trains service crew. ⦁ Conducts pre-shift meetings with staff. ⦁ Liaisons with the kitchen to ensure prompt serving of all orders. ⦁ Solved any issues or complaints from clientele, often thinking outside of the box to solve any unusual problems. ⦁ Managed multiple tasks at a time including multiple people, transactions, and orders all while making sure they were organized to assure efficiency. ⦁ Worked in a team environment and had opportunity to train new employees as they were hired. ⦁ Maintained a clean atmosphere, was responsible to keep area clean, and help clean other areas if there was slow time
Education
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School 33 - Dnipro, Ukraine
September 2000 - May 2011
Languages
4 languages
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Ukrainian
Native or fluent
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Russian
Native or fluent
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English
Full professional
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French
Limited working
Personal information
Nationalities
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Ukrainian
Skills
17 skills
- Comunication
- F&B sales
- F&B skills
- Foodpairing
- Food server
- Guest Care
- Hardworker
- Honest
- Hotels
- Knowledge of food
- Multitask
- Profesionalism
- Proffesional
- Puntual
- Spirits Knowledge
- VIP Guests
- Wine Knowldge
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