Hamid Khachfani

Hamid Khachfani

Hotel Manager at Jannah Hotels & Resorts.
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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An innovative Hospitality Professional with over 10 years of progressive experience within the hotel operations industry and the skills to drive business growth, customer satisfaction and manage all aspects of daily business operations with expertise in Front Office, procurement, client relations, employee relations and mentoring.

I am specialized in Front Office Management in both Resorts and Business Hotels, having dealt with guests from a very diverse demographic. I am a positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task.

Experience

  • Hotel Manager

    Jannah Hotels & Resorts. - Abu Dhabi, United Arab Emirates

    Management
    October 2016 - Now · 2 years and 4 months

  • Front Office Manager

    Jannah Hotels & Resorts - Abu Dhabi, United Arab Emirates

    Front Office reception
    March 2015 - September 2016 · 1 year and 8 months

  • Duty Manager

    Anantara Eastern Mangroves - Abu Dhabi, United Arab Emirates

    Front Office reception
    September 2013 - February 2015 · 1 year and 6 months

  • Duty Manager

    Danat Hotels & Resorts, Jebel Dhanna - Abu Dhabi, United Arab Emirates

    Front Office reception
    April 2012 - August 2013 · 1 year and 5 months

  • Night Manager

    Kempinski Residences & Suites Doha - Doha, Qatar

    Front Office reception
    March 2010 - March 2012 · 2 years and 2 months

    Responsibilities: • In charge of all night shift operations, supervising the staff, monitoring technical issues, fixing guest complaints and decision maker in emergency cases • Performing the night audit, monitoring and checking all the transactions over the day, closing the day, preparing and verifying credit limit report and rate variance report. • Closely working with Senior Management on action plans for overtaking the constant challenges • Monitors guests satisfaction; preparing reports and attending morning meeting when necessary

Education

  • Bachelor's

    EFET Institute of Hotel & Tourism - Casablanca, Morocco

    September 2003 - June 2005

    Hotel Management

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Professional working
    60%

Skills

  • Budgeting / Cost Control
  • Budgeting/P&L
  • Front Office
  • Leadership
  • Opera
  • Team Management
  • Training
Connections
John Samia
Talent Acquisition Manager at The St. Regis Saadiyat Island Resort, Abu Dhabi
Zaki Mohcine
Director of Operation at Bellaria Hospitality Management LLC
Asad Haroon
Rooms Division Manager at ANdAZ
View 12 connections
Following
25hours Hotel Company
Hamburg, Germany
Waldorf Astoria Dubai Palm Jumeirah
Dubai, United Arab Emirates
Other members
Fazal Elahi
Dubai, United Arab Emirates
Christian D'Avino
United Arab Emirates
Ayman Bnyan
Abu Dhabi, United Arab Emirates
Rajmilan Poudel
Kathmandu, Nepal
Amelie Berry
Beirut, Lebanon
View 84101 members