Hamid Khachfani

Hamid Khachfani

Hotel Manager at Jannah Hotels & Resorts.
Lives in Abu Dhabi, United Arab Emirates
over 6 months ago

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An innovative Hospitality Professional with over 10 years of progressive experience within the hotel operations industry and the skills to drive business growth, customer satisfaction and manage all aspects of daily business operations with expertise in Front Office, procurement, client relations, employee relations and mentoring.

I am specialized in Front Office Management in both Resorts and Business Hotels, having dealt with guests from a very diverse demographic. I am a positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task.

Experience

  • Hotel Manager

    Jannah Hotels & Resorts. - Abu Dhabi, United Arab Emirates

    Management
    October 2016 - Now

  • Front Office Manager

    Jannah Hotels & Resorts - Abu Dhabi, United Arab Emirates

    Front Office reception
    March 2015 - September 2016

  • Duty Manager

    Anantara Eastern Mangroves - Abu Dhabi, United Arab Emirates

    Front Office reception
    September 2013 - February 2015

  • Duty Manager

    Danat Hotels & Resorts, Jebel Dhanna - Abu Dhabi, United Arab Emirates

    Front Office reception
    April 2012 - August 2013

  • Night Manager

    Kempinski Residences & Suites Doha - Doha, Qatar

    Front Office reception
    March 2010 - March 2012

    Responsibilities: • In charge of all night shift operations, supervising the staff, monitoring technical issues, fixing guest complaints and decision maker in emergency cases • Performing the night audit, monitoring and checking all the transactions over the day, closing the day, preparing and verifying credit limit report and rate variance report. • Closely working with Senior Management on action plans for overtaking the constant challenges • Monitors guests satisfaction; preparing reports and attending morning meeting when necessary

Education

  • Bachelor's

    EFET Institute of Hotel & Tourism - Casablanca, Morocco

    September 2003 - June 2005

    Hotel Management

Languages

  • Arabic
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Professional working
    60%

Skills

  • Budgeting / Cost Control
  • Budgeting/P&L
  • Front Office
  • Leadership
  • Opera
  • Team Management
  • Training
Connections
Luca Anselmi
Assistant Director food and beverage projects at DCTa
Sawaf El adate
Guest Service Associate – Front Desk at The Westin Abu Dhabi Golf Resort & Spa
Shanitah Nampijja
waitress at Fairway Hotel Kampala Uganda
View 14 connections
Following
25hours Hotel Company
Hamburg, Germany
Waldorf Astoria Dubai Palm Jumeirah
Dubai, United Arab Emirates
Other members
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Laylani Garcia
Abu Dhabi, United Arab Emirates
HARIKRISHNAN MS
Abu Dhabi, United Arab Emirates
Ayman Bnyan
Abu Dhabi, United Arab Emirates
View 311177 members