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An enthusiastic and motivated hospitality student who has a positive attitude and is strong at working under pressure. Extremely hard working and a great team player who values other contributions. Exceptional customer service expertise with a passion of making customer’s experience memorable.
3 years and 2 months
University of Portsmouth - Portsmouth, United KingdomSales & MarketingNovember 2018 - Now · 1 year and 2 months
• Work with young people aged 9-18 years on a variety of activities. • Assist in the operational set-up, running and evaluation of recruitment and outreach events.
Full Time Bank Staff
Hove Village Day Nursery - Hove, United KingdomOtherJune 2018 - September 2018 · 4 months
Nursery providing quality childcare with over 100 children from ages 1-5 • Involved with assisting nursery workers in organising activities. • Assisted in opening up and closing down by following policies and procedures. • Supported the 2-3 year olds and preschool in their learning and play.
Primark, Brighton - Brighton, United KingdomRetailJune 2016 - September 2017 · 1 year and 4 months
Retail store with over 100 employees located in the town centre. • Maintaining high standards of customer service. • Engaged in sales and replenished stock. • Responsible for ensuring the shop floor is clean and tidy. • Dealt with returns, exchanges, VAT refunds, customer inquiries and complaints.
Front of House Chasier
Burger King - Hove, United KingdomF&B serviceDecember 2015 - March 2016 · 4 months
Very busy fast food chain with a constant stream of customers. • Provided friendly and efficient customer service and worked well under pressure in busy periods. • Requested and recorded customer orders and computed bills using cash registers. • Regularly cleaned and organised eating, service and kitchen areas. • Resolved customer needs and complaints in a professional manner. • Supported managers in opening up the restaurant at 7am by following procedures on weekends.
University of Portsmouth Hospitality Degree Courses - England, United KingdomSeptember 2017 - Now
Native or fluent
- Ability to work independently
- Computer litrate
- Decision making skills
- excellent customer service skills
- Excellent written and verbal communication skill
- Highly adaptable
- - Highly responsible
- Passionate and committed
- Strong time management
- tema work