Hana Busharra

Hana Busharra

Student Ambassador at University of Portsmouth
Lives in Portsmouth, United Kingdom

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About me

An enthusiastic and motivated hospitality student who has a positive attitude and is strong at working under pressure. Extremely hard working and a great team player who values other contributions. Exceptional customer service expertise with a passion of making customer’s experience memorable.

Experience

3 years and 2 months

  • Student Ambassador

    University of Portsmouth - Portsmouth, United Kingdom

    Sales & Marketing
    November 2018 - Now · 1 year and 2 months

    • Work with young people aged 9-18 years on a variety of activities. • Assist in the operational set-up, running and evaluation of recruitment and outreach events.

  • Full Time Bank Staff

    Hove Village Day Nursery - Hove, United Kingdom

    Other
    June 2018 - September 2018 · 4 months

    Nursery providing quality childcare with over 100 children from ages 1-5 • Involved with assisting nursery workers in organising activities. • Assisted in opening up and closing down by following policies and procedures. • Supported the 2-3 year olds and preschool in their learning and play.

  • Retail Assistant

    Primark, Brighton - Brighton, United Kingdom

    Retail
    June 2016 - September 2017 · 1 year and 4 months

    Retail store with over 100 employees located in the town centre. • Maintaining high standards of customer service. • Engaged in sales and replenished stock. • Responsible for ensuring the shop floor is clean and tidy. • Dealt with returns, exchanges, VAT refunds, customer inquiries and complaints.

  • Front of House Chasier

    Burger King - Hove, United Kingdom

    F&B service
    December 2015 - March 2016 · 4 months

    Very busy fast food chain with a constant stream of customers. • Provided friendly and efficient customer service and worked well under pressure in busy periods. • Requested and recorded customer orders and computed bills using cash registers. • Regularly cleaned and organised eating, service and kitchen areas. • Resolved customer needs and complaints in a professional manner. • Supported managers in opening up the restaurant at 7am by following procedures on weekends.

Education

Currently studying

Languages

2 languages

  • English

    Native or fluent

  • Arabic

    Professional working

Personal information

Nationalities

  • British

Skills

12 skills

  • Ability to work independently
  • Computer litrate
  • Decision making skills
  • excellent customer service skills
  • Excellent written and verbal communication skill
  • Highly adaptable
  • - Highly responsible
  • Leadership
  • Organisational
  • Passionate and committed
  • Strong time management
  • tema work
Connections
Cristina Manole
Sales Executive at Solverde Casinos & Hotéis
Following
Dorchester Collection
London, United Kingdom
Leonardo Hotels
Berlin, Germany
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