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Customer oriented person with more than 5 years in Hospitality Industry both in UAE and Africa
IFA Residential Services - Dubai, United Arab EmiratesFront Office conciergeNovember 2015 - Now
Management university of Afr - Nairobi, KenyaJune 2012 - November 2014
SwahiliNative or fluent100%
- Customer servie
- Interpersonal Skill
Hannah Njeri KiarieDownload the file
To whom it may concern
Having served before in a Customer service oriented industry has taught me how to meet customers’ needs and exceed their expectations, with service that sells.
I have served different types of customers as a Guests Service Executive and Concierge, having acquired and retained corporate clients in all different fields.
Being friendly, proactive and timely delivery are a number of soft skills that I have depersonalized over a number of years and acquired hard skills as well, in order to position and expose a company in a greater and wide market when it comes to upselling other products.
I look forward for a favorable response from you and have an interview with you any time soon.
Thanking you in advance and kindest regards.
Hannah Njeri Kiarie