Hannah Kiarie

Concierge Agent at IFA Residential Services
Lives in Dubai, United Arab Emirates
over 6 months ago

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Customer oriented person with more than 5 years in Hospitality Industry both in UAE and Africa


  • Concierge Agent

    IFA Residential Services - Dubai, United Arab Emirates

    Front Office concierge
    November 2015 - Now · 3 years and 3 months


  • Higher Diploma

    Management university of Afr - Nairobi, Kenya

    June 2012 - November 2014


  • Swahili
    Native or fluent
  • English
    Professional working


  • Communicaton
  • Customer servie
  • Interpersonal Skill


  • Cover Letter

    Hannah Njeri Kiarie
    +971 529246200
    Dear Sir/Madam
    To whom it may concern
    Having served before in a Customer service oriented industry has taught me how to meet customers’ needs and exceed their expectations, with service that sells.
    I have served different types of customers as a Guests Service Executive and Concierge, having acquired and retained corporate clients in all different fields.
    Being friendly, proactive and timely delivery are a number of soft skills that I have depersonalized over a number of years and acquired hard skills as well, in order to position and expose a company in a greater and wide market when it comes to upselling other products.
    I look forward for a favorable response from you and have an interview with you any time soon.
    Thanking you in advance and kindest regards.
    Yours sincerely,
    Hannah Njeri Kiarie

    Download the file
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