Senior IT Manager
PT Mutugading - Jakarta, Indonesia
November 2004 -
March 2014 · 9 years and 5 months
Responsible for directing the corporate IT services function according to globally established best standards, policies, and procedures supporting large user population of more than 4000 employees.
Manage all aspects of day-to-day IT operations including application development, network operations, database administration, disaster recovery, system policies and provide training to the end user.
Manage vendor relations ensuring selected vendors are providing optimal service and cost as per SLA.
Evaluated and implemented enterprise security for encryption, firewall, theft prevention, secure messaging and data privacy.
Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, training, motivation and coaching of staff to ensure team members are consistently engaged and challenged.
Responsible for procurement, installation and life-cycle maintenance of IT hardware and software (includes Desktops, Laptops, Servers, Network Switches, Operating System, Office Software and ERP).
SAP R3 full life cycle project implementation and customization with technical SAP consultants, customers, business units and other stakeholders to identify user requirement and recommend solution.
Oversaw and lead all aspects of ISO 9001/14001/27001, OHSAS 18001 and Lean Six Sigma deployment.