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About me
Myself Harikrishnan and Am looking for the employment opportunity as an Assistant Housekeeping Manager . I am optimistic, service oriented person and passionate. When it comes to work, I having a wide range of experience in Pre-opening team of Hilton Chennai and Fairmont Jaipur of two international hotel brands and very positive enough with the skills and knowledge that I have could be an asset to your company.
Experience
13 years and 9 months
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Manager Operations
PK Facility Services Pvt Ltd - Coimbatore, India
HousekeepingFebruary 2020 - Now · 4 years and 2 monthsManage the daily activities of the Housekeeping department to include appropriate cleaning of all areas. Monitoring the field officers and Training officers. Meeting clients and resolving the client queries. Supporting the Sales team for survey and also with vigilance team if any investigation. Responsible for payment follow-up with Client & coordinating with Accounts Department. Ensure the respective field officer to track the Invoices for submission to the client on timely manner. Coordination with client & inter departmental related payment, invoice, salary, attendance. Ensuring proper operational – orientation and monitoring proficiency of the field teams. Ensuring the site wise materials and machinery related follow-up and resolving the same. Operations control of the respective personnel such as regarding shifts, maintenance of Client premises have to be strictly enforced and monitored regularly. Directly responsible in raising the standard of the services, office decorum and procedures and discipline in keeping with the high image of company. Responsible to support to the Operation team for smooth operation functions. Daily supervision of the housekeeping staff deployed at client place. Recruit, schedule and train all new housekeeping staff members as per the shortage. Uphold the highest standards of cleanliness, safety, and conduct. Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
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Assistant Housekeeper
Al AIn Rotana Hotels & Resorts - Al Ain, United Arab Emirates
Room Division ManagementJanuary 2014 - January 2020 · 6 years and 1 monthManage the supervision of all Housekeeping Supervisors, Housekeeping Attendants, Linen Attendants, Tailor, Cleaners and Order Takers. Snagging of all the guestrooms and public area and ensure “Everything is in working order”. Responsible of providing induction plans for the new hire. Interview applicants and take part of the selection and hiring process. Train associates in proper procedure in cleaning guestrooms, proper usage of chemicals, and maintenance of cleaning equipments. Create training development plan to every associate. Responsible for Induction Plans for new hire, create development plan. Create monthly training calendar for all housekeepers. Submit monthly training progress report of associates to Learning and Development. Oversee and monitor breaking of the house, general cleaning, balcony cleaning, carpet shampooing, and Pest Control and to ensure records are up to date. Oversee lost and found logbook, inquiries, and mail logs, hand over report and ensure they are properly upheld. Ensure guestroom checklists are conducted to every housekeeper by shift leaders and supervisors. Carry out Brand Standard Checks on the department. Conduct daily briefings, training and relay relevant messages to the housekeepers, shift leaders and supervisors. Ensure guests’ special requirements are attended. Check VIP rooms and ensure impeccable stay. To ensure any guest complaints are investigated and rectified to the guest’s satisfaction immediately. Ensure proper numbers of staff are scheduled for daily operations. Hold team meetings and produce an action plan for the Director of Services and ensure these are followed up. Ensure ISO 14001 policies and procedures are being followed.
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Supervisor Housekeeping
Fairmont Hotels - Jaipur, India
Room Division ManagementJune 2012 - December 2013 · 1 year and 7 months -
Housekeeping Associate
Hilton Hotels & Resorts - Chennai, India
Room Division ManagementJuly 2010 - May 2012 · 1 year and 11 months
Education
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B.SC..,(Catering Science & Hotel Management)
Sri krishna Arts & Science College - Coimbatore, India
May 2007 - April 2010
Languages
4 languages
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Tamil
Native or fluent
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English
Full professional
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Hindi
Full professional
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Malayalam
Professional working
Personal information
Nationalities
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Indian
Skills
7 skills
- Addresses staff issues with Director Housekeeper
- • Checks rooms for cleanliness compliance by staff
- Efficient and fast in performance of all houseke
- Good supervisory skills for entry-level staff
- GREAT COMMUNICATION SKILLS
- Keeps accurate supply needs list
- Takes directions well from others
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