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About me
Because many properties do not have a 24 hour front desk, the PMS is designed in such a way that the date will roll-over along with the System Clock of your computer, at midnight. Due to this fact, it does not require a cut-off procedure or "End of Day" sequence to be run in order to move the system from one day to the next.
As most users will take financial data from the PMS, and load it into external accounting software to balance their property, there are a set of required Checks & Balances that need to be performed on a nightly basis, in order to keep the system in balance financially, and to ensure the data being exported is accurate and correct.
The following chapter will outline the steps required to keep the PMS in balance, and ensure financial integrity is maintained in the system and reports. As not all tasks outlined here will relate to every property, please consult with your manager to determine which ones you will need to perform, in addition to any other tasks specific to your organization's operations.
Experience
3 years and 8 months
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Night Auditor
Constance Hotels & Resorts - Maldives
ReceptionOctober 2018 - September 2020 · 2 years -
Night Auditor
Mövenpick Hotels & Resorts Europe - Karachi, Pakistan
ReceptionAugust 2017 - October 2018 · 1 year and 3 months -
Night Auditor Trainee
Mövenpick Hotels & Resorts - Middle East - Karachi, Pakistan
ReceptionSeptember 2016 - February 2017 · 6 months*Reading the Night Auditors Logbook for any instructions from the In- Come Auditor, also listing down any pending tasks / follow ups. Review all rebates and allowances and ensure they are properly authorized and to report all deviations from prevailing policies and procedures. Print Business call journal and ensure that all long distance call and faxes are supported with Business calls Authorization voucher. Can handle well to run back up Opera (PMS) and Micros (POS) System. Prepare end of day procedure. Run an end of day process in property management software (PMS). Re check-in all PM rooms for the POS posting (Cash, Credit Card, City Ledge, and Lost Posting etc.) Prepare daily and monthly revenue report. Balancing Food &Beverage outlets Print the outlet wise sale report from (PMS) and tally / balance the revenues with similar report from the Point of Sale (POS) software. This will ensure that all revenue generated at the POS has been captured by the PMS. If there is any missing check then the same has to be posted manually, Likewise any duplicate posting has to be voided. Print the Payment made today by all Method of Payments (Cash, Credit cards, Bill to Company etc.) and tally the same with corresponding payment for the day. Tally the cash posting in PMS, Checking out the Payment Master room (PM) for cash, credit card and city ledger (e.g.: 9001,9508,9505,9503 etc.) Balancing of Banquet and Food & Beverage reports through PMS and POS, and making Banquet Package Breakdown Check the Rate check report / Rate Variance report: Make sure that the correct room rate is entered on to the reservation. Any zero rate rooms to be investigated and identified for Sharer, Complementary, House use or PM rooms. Investigate all Rate discrepancy. Verify all correct by ticking or highlighting both the rate and reservation / billing instructions. Sign off on the report once completed. Balancing of Banquet and Food & Beverage reports through PMS and POS, and making Banquet Package Breakdown. Check the Rate check report / Rate Variance report: Make sure that the correct room rate is entered on to the reservation. Any zero rate rooms to be investigated and identified for Sharer, Complementary, House use or PM rooms. Investigate all Rate discrepancy. Verify all correct by ticking or highlighting both the rate and reservation / billing instructions. Sign off on the report once completed.
Education
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I.Com
Govt College Of Commerce And Economics Karachi - Karachi, Pakistan
May 2014 - December 2016
Languages
2 languages
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English
Full professional
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Urdu
Full professional
Personal information
Nationalities
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Pakistani
Skills
5 skills
- - MICROS Fidelio
- MS Office
- MS Outlook
- PMS OPERA
- TOUCHE
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