Hayden Machado

Hayden Machado

Community Associate at Regus
Lives in Mumbai, India
over 6 months ago

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My goal is to become the point person for Front Office within your organization, utilizing
and building upon my skills in sourcing, wholesale, retail, and operating by continuously
contributing to the company and seeking out professional development.

Experience

  • Community Associate

    Regus - Mumbai, India

    Front Office reception
    May 2017 - October 2018 · 1 year and 6 months

    Handling the reception along with the Manager with total workstation of 185, assisting the Area Manager and Community Manager with the office space tour and sale, coordinating the vendor such as courier service, electrician, building maintenance team and daily stock reporting. Co-ordinating with clients for monthly payment and allocating the payment to the correct invoice. Taking care of the centre standard and solving the issues of client such as internet and billing charges. Handling the housekeeping and the security guard team for smooth operation. Worked on TITAN system.

  • Guest Service Associate

    Renaissance Hotel - Mumbai, India

    Front Office reception
    October 2015 - April 2017 · 1 year and 7 months

    Handling the front desk along with the front office manager and the team by allocating the room specification according with the booking type, upgrading the room for the premium guest and VIP guest. Total room inventory 600. Make note of preference of the guest for their next visit. Pre-billing and raising discount which are not applied during the outlet billing of guest who staying on long term and who are checking out the hotel the next day. Worked on OPERA system. Coordinating with the house keeping team for the room availability on High Occupancy. Also worked as a Front Office executive and along with the front office associate.

Education

  • Commerce

    University of Mumbai - Mumbai, India

    June 2012 - September 2015

Languages

  • Hindi
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Marathi
    Professional working
    60%

Skills

  • Ms office skills
  • Opera System
  • Peoplesoft
  • titan
Following
Mandarin Oriental Jumeira, Dubai
Dubai, United Arab Emirates
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