Heloise Aubry

Heloise Aubry

F&B Management Trainee at The Connaught
Lives in London, United Kingdom
over 6 months ago

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Experience

  • F&B Management Trainee

    The Connaught - London, United Kingdom

    F&B other
    March 2015 - August 2015

    24 week Food & Beverage management/ administrative internship: Worked as chef de rang and hostess in the all-day dining restaurant Espelette, then as guest relations for the F&B outlets along side the F&B supervisor. Created new excel-based handover documents for all the F&B outlets.

  • Front Office Trainee

    Taj West End - Bengaluru, India

    Front Office reception
    July 2014 - August 2014

    Trained in Housekeeping, Operator, Travel Desk, Concierge, Cashier and Reception.

  • Front Office Trainee

    Le Méridien - Chennai, India

    Front Office reception
    June 2014 - July 2014

    Trained in Reservations, Operator, Club Lounge, Guest Relations and Reception.

  • Airport Representative

    Alpinexpress - Geneva, Switzerland

    Other
    December 2013 - April 2014

    Collected the guests at the airport, made sure they were on the right bus to Verbier. In liaison with the office.

  • F&B Operational Trainee

    Mandarin Oriental Hong Kong - Hong Kong

    F&B service
    February 2013 - August 2013

    Six months operational training. Hostess, Waitress and Captain. Chosen as Employee of the Quarter by the Manager.

  • Holiday Rental Assistant

    Bon Séjour en France - France

    Other
    June 2012 - August 2012

    Responsible for five to six houses per week, doing the check-in and check- outs and being available during the week in case of any problem. Also did some housekeeping during the week or on changeover day.

  • Deputy Manager

    Hotel Les Chamois - Morzine, France

    F&B service
    April 2012 - April 2012

    In charge of the bar, the keys to the storage and cashier. As well as in charge of the rest of the staff in the absence of the owner

  • Waitress

    Holiday Inn Royal Victoria - Sheffield, United Kingdom

    F&B service
    October 2011 - May 2012

    Worked three to four evening shifts a week in the restaurant and helped out in the banqueting department over Christmas

  • Chalet Girl

    Hotel Les Chamois - Morzine, France

    F&B service
    December 2010 - March 2011

    Worked in all the departments : housekeeping, service, bar work, helping in the kitchen with the preliminary preparation and organised the evenings for the guests ( karaoke, fancy dress, games night)

Education

  • Bachelor of Science

    Ecole hôtelière de Lausanne - Lausanne, Switzerland

    September 2012 - June 2016

  • Option International Bacalauréat

    Lycée International de Saint Germain en Laye - Saint-Germain-en-Laye, France

    September 2003 - June 2010

Languages

  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Other

  • Other skills

    Other skills

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