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Effective planning and advising by proper use of analytical tools and strong sense of strategic thinking with long-term vision.
Pioneering Entrepreneurship by analysis of latest trends, fashions and techniques for the creation of sustainable concepts and exceptional events.
Interpersonal sensitivity with a constructive sense of diplomacy and communication skills allowing the federation of different people and resources behind common objectives.
23 years and 5 months
Managing Partner / Lead Consultant
Nutshell Hospitality & Global Business Development Consulting - Beirut, LebanonManagementDecember 2002 - Now · 17 years and 2 months
www.nutshellhospitality.com Providing Hospitality and F&B Consulting including but not limited to strategic advice, industry knowledge and introductions to key industry players, identifying growth opportunities, corporate reengineering, driving higher bottom-line margins by improvement of operational efficiencies and cost control, ISO 22000:2005 FSMS and HACCP assessment and implementation, as well as formulating plans to help clients achieve long-term goals. Offering concept development services and their various functions, including but not limited to business planning, cash flow forecasting, pre-opening requirements handling, trainings and work flow management, as well as turnkey solutions. Developing and implementing customer relation systems, market studies, marketing plans, menu creation and engineering, cost killing, operations and franchising manuals. Handling global business development of various food & beverage products, as well as specializing in international food & beverage product sourcing. Bui
Business Development Manager
Cat & Mouth Caterers - Beirut, LebanonCateringNovember 2006 - March 2012 · 5 years and 5 months
Member of the executive team for strategic management and planning, focused on corporate strategy formulation & implementation for developing the company’s presence in the high-end segment of the regional market. Led and supervised the sales and business development team, identified, evaluated all potential local and international growth opportunities, implemented and executed several of such opportunities, oversaw the R&D department and directed marketing strategy. Successfully managed development projects and customer events. Handled high net-worth clients and organized various aspects of all international elite events.
Business Development Coordinator
Cat & Mouth Caterers - Beirut, LebanonEventsNovember 2000 - September 2004 · 3 years and 11 months
Assisted in the restructuring of the company handling functions such as P&L analysis, the introduction and implementation of a CRM system, the creation of internal workflow charts, as well as the optimization of kitchens system operation (main kitchen - satellite units). Handled various feasibility and commercial studies both for the company as well as for 3rd parties and was in charge of the integration, organization and administration of tuck-in acquisitions, mainly focused on expanding geographical footprint, as well as controlling the high-end segment of the local market. Acted as F&B Manager for the Yarzé Country Club (Yarzeh, Lebanon ‘01 / ‘02).
Waves Aqua Park & Resort - Al Mouniah Mediterranean Restaurant - Beirut, LebanonF&B serviceJune 2000 - October 2000 · 5 months
Handled all aspects of pre-opening, opening and operation of the restaurant, supervised and conducted private & corporate banqueting events within the resort.
Restaurant Reservation & Information Center Supervisor
Intercontinental Hotels Group - Phoenicia Inter-Continental Hotel - Beirut, LebanonFront Office conciergeMay 1999 - May 2000 · 1 year and 1 month
Actively involved during the pre-opening and opening phases of the hotel: assisted in the creation of all the F&B concepts, in the selection and of the hotel’s operating equipment and supplies, in the F&B staff recruitment, menu databank creation, as well as constant interaction with the Phoenicia’s sister hotels (Vendôme Inter-Continental & Mzaar Inter-Continental Hotel) - with regards to the F&B operations. Created, set up and supervised the reservation center, leading a team of reservation agents & hostesses focused on the hotel’s VIP and high-profile guests. Developed an operations manual for the department that would be later used as a template for other Inter-Continental hotels in the region. Handled the creation of the hotel’s F&B newsletters & spearheaded the creation, management & promotion of the hotel’s various loyalty schemes & rewards programs.
Espaces Media House - Beirut, LebanonSales & MarketingSeptember 1996 - May 1999 · 2 years and 9 months
Responsible of managing a portfolio of clients & advertising agencies for numerous media, presentation & strategic campaign booking; also searched for new advertisers. Handled media creation, distribution & advertising campaign reservations for a group of restaurants.
Notre-Dame University - LebanonSeptember 1996 - July 1999
Hotel Management and Tourism
Université Saint-Joseph - LebanonSeptember 1993 - July 1995
L’Athénée de Beyrouth - LebanonAugust 1991 - June 1992
A2 section French Baccalaureate
Native or fluent
Native or fluent
Native or fluent
Date of birth
December 05th 1973
- Adobe Suite
- Business Development
- Can handle high pressure
- Concept creation & de
- Consistent achiever
- Cost control
- Critical/analytical think
- Customer service oriented
- Deal closer
- Excellent interpersonal
- Fast learning
- Flexible and enthusiastic
- Food & Beverage
- General Management
- HACCP certified
- Highly professional
- High performance
- Human Resources
- Improvement and quality
- Internet and social networking tools
- ISO 22000 Auditor
- Kitchen design
- Market strategy
- Market Studies
- Menu Engineering
- Microsoft Dynamics
- Motivated and passionate
- MS Office suite
- Networking and liaising
- Operations Management
- Project management
- Public Relations
- Sales & Marketing
- Service design
- Striving for perfection
- Strong leadership skills
- Tact and diplomacy
- Team Building
- Tourism & Hospitality