Henry Isaiah Valencia

Henry Isaiah Valencia

Administrator, Sales Coordinator at Gulf Imperial Business Solutions
Lives in Seef, Bahrain
over 6 months ago

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A self-starter and sales-driven with experience in social media marketing and hospitality industry. Possesses excellent communication skills, administer office systems, ability to multi task and beat his deadlines.

Experience

  • Administrator, Sales Coordinator

    Gulf Imperial Business Solutions - Seef, Bahrain

    Administration & General
    March 2018 - Now · 11 months

    Soshl. Media - Social Media Agency Soshl. App - App Development Administer office systems: PayPanther, LiveChat, email, assigning task & managing the Director and CEO's meeting schedule. Delivering high standard service and approach leads through email, telephonic and face to face to the clients for B2B and B2C transactions primarily for social media agency & app development. Under Gulf Imperial Business Solutions and Buhendi Imperial Trading management, a Buhendi Enterprise brand.

  • Telephone & Mobile Application Operator

    Radisson Blu - Manama, Bahrain

    Front Office reception
    July 2016 - February 2018 · 1 year and 8 months

    The Diplomat Radisson Blu Hotel, Residence & Spa *5-star service with 246 hotel rooms & 121 executive suites. Responsibilities: Answering, recording, and process all guest calls, messages, requests, questions, or concerns. Contacting appropriate individual or department (e.g., Concierge, Housekeeping) as necessary to resolve guest call, request, or problem. Following up with guests to ensure their requests or problems have been met to their satisfaction. Processing guest room service orders, complaints, requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, and non-registered guest calls. Supplying guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Reviewing shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft. Reporting accidents, injuries, and unsafe work conditions to manager. Securing the Fire Alarm. Carrying out any other duties and responsibilities as assigned by the management.

Education

  • Vocational Course

    International Cabin Attendant Training School - Pasig, Philippines

    June 2015 - July 2015

    Certification for Cabin Crew training.

  • High School

    New Era High School - Quezon City, Philippines

    June 2007 - April 2011

    High school diploma.

Languages

  • English
    Native or fluent
    100%
  • Tagalog
    Native or fluent
    100%

Skills

  • Customer sevice
  • Google Drive
  • Microsoft
  • Micros Opera
  • MS Office
  • MS Outlook
  • Opera PMS
Connections
SHADY BANYATA
Night Manager at Swiss-Belhotel International
Lita Amanda
Executive Lounge Manager at JW Marriott Jakarta
Saiful Islam
Senior Waiter at Wok Station Restaurant W.L.L
View 9 connections
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