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A self-starter and sales-driven with experience in social media marketing and hospitality industry. Possesses excellent communication skills, administer office systems, ability to multi task and beat his deadlines.
Administrator, Sales Coordinator
Gulf Imperial Business Solutions - Seef, BahrainAdministration & GeneralMarch 2018 - Now · 11 months
Soshl. Media - Social Media Agency Soshl. App - App Development Administer office systems: PayPanther, LiveChat, email, assigning task & managing the Director and CEO's meeting schedule. Delivering high standard service and approach leads through email, telephonic and face to face to the clients for B2B and B2C transactions primarily for social media agency & app development. Under Gulf Imperial Business Solutions and Buhendi Imperial Trading management, a Buhendi Enterprise brand.
Telephone & Mobile Application Operator
Radisson Blu - Manama, BahrainFront Office receptionJuly 2016 - February 2018 · 1 year and 8 months
The Diplomat Radisson Blu Hotel, Residence & Spa *5-star service with 246 hotel rooms & 121 executive suites. Responsibilities: Answering, recording, and process all guest calls, messages, requests, questions, or concerns. Contacting appropriate individual or department (e.g., Concierge, Housekeeping) as necessary to resolve guest call, request, or problem. Following up with guests to ensure their requests or problems have been met to their satisfaction. Processing guest room service orders, complaints, requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, and non-registered guest calls. Supplying guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Reviewing shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft. Reporting accidents, injuries, and unsafe work conditions to manager. Securing the Fire Alarm. Carrying out any other duties and responsibilities as assigned by the management.
International Cabin Attendant Training School - Pasig, PhilippinesJune 2015 - July 2015
Certification for Cabin Crew training.
New Era High School - Quezon City, PhilippinesJune 2007 - April 2011
High school diploma.
EnglishNative or fluent100%
TagalogNative or fluent100%
- Customer sevice
- Google Drive
- Micros Opera
- MS Office
- MS Outlook
- Opera PMS