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To make a sound position in corporate world and work enthusiastically in team to achieve goal of the organization with devotion and hard work.
To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements.
To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.
Front Office Supervisor
Mercure Dubai Barsha Heights - Dubai, United Arab EmiratesFront Office receptionMay 2017 - Now · 1 year and 9 months
•Manage and monitor activities of all employees in FO Department to make sure they adhere the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching training and correcting when needed •Act as manager on duty for the hotel in the absence of Front office Manager or Night Manager dealing with complaints, problem solving, disturbances, special requests and any other issue that may arise. •Handling long term residents monthly and yearly Operation. •Handling Corporate and Leisure Groups. •Monitoring, Updating staff attendance and organizing vacation plane.
Two Seasons Hotel & Apartments - Dubai, United Arab EmiratesFront Office receptionApril 2015 - May 2017 · 2 years and 2 months
Ramee Group - Dubai, United Arab EmiratesFront Office receptionMarch 2013 - March 2015 · 2 years and 2 months
Travel Trend - Sharm El-Sheikh, EgyptAdministration & GeneralOctober 2010 - February 2013 · 2 years and 5 months
Tropicana Group - Sharm El-Sheikh, EgyptFinance/AccountingDecember 2009 - August 2010 · 9 months
Alansari For Agricultural producion - Alexandria, EgyptFinance/AccountingJuly 2005 - November 2009 · 4 years and 5 months
Alexandria University - Alexandria, EgyptSeptember 2002 - September 2009
Accounting principles , Management Accounting
EnglishNative or fluent100%
- Customer Care
- Customer sevice
- Driving licence
- Leisure Travel
- Time managment
- Train the Trainer
- Travel and Tourism