Hesham Megahed

Hesham Megahed

Front Office Incharge at Mercure Dubai Barsha Heights
Lives in Dubai, United Arab Emirates
over 6 months ago

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To make a sound position in corporate world and work enthusiastically in team to achieve goal of the organization with devotion and hard work.
To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievements.
To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.


  • Front Office Incharge

    Mercure Dubai Barsha Heights - Dubai, United Arab Emirates

    Front Office reception
    May 2017 - Now

    •Manage and monitor activities of all employees in FO Department to make sure they adhere the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching training and correcting when needed  •Act as manager on duty for the hotel in the absence of Front office Manager or Night Manager dealing with complaints, problem solving, disturbances, special requests and any other issue that may arise.   •Handling long term residents monthly and yearly Operation. •Handling Corporate and Leisure Groups. •Monitoring, Updating staff attendance and organizing vacation plane.

  • Team Leader

    Gloria Group - Dubai, United Arab Emirates

    Front Office reception
    April 2015 - May 2017

  • Supervisor

    Ramee Group - Dubai, United Arab Emirates

    Front Office reception
    March 2013 - March 2015

  • Operations Manager

    Travel Trend - Sharm El-Sheikh, Egypt

    Administration & General
    October 2010 - February 2013

  • Cost Controller

    Tropicana Group Egypt - Sharm El-Sheikh, Egypt

    December 2009 - August 2010

  • Receivable Accountant

    Alansari For Agricultural producion - Alexandria, Egypt

    July 2005 - November 2009


  • Bachlor

    Alexandria University - Alexandria, Egypt

    September 2002 - September 2009

    Accounting principles , Management Accounting


  • English
    Native or fluent


  • Customer Care
  • Customer sevice
  • Driving licence
  • Leisure Travel
  • Operations
  • Problemsolving
  • Reconciliation
  • Teamleader
  • Time managment
  • Train the Trainer
  • Travel and Tourism
JW Marriott Marquis Hotel Dubai
Dubai, United Arab Emirates
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