Hind Eladlani

Hind Eladlani

Front Office Agent at Widiane Suites & Spa
Lives in Bin El Ouidane, Morocco

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About me

I am a joyful person; easy going, realistic; logical.
I am more motivated when I work in a group; I have goals in my life like being a successful woman, Want to travel around the world and learn languages. Having the attitude of ‘’EVERYTHING IS POSSIBLE’’

Experience

4 years and 5 months

  • Front Office Agent

    Widiane Suites & Spa - Bin El Ouidane, Morocco

    Reception
    May 2016 - November 2019 · 3 years and 7 months

  • Front Office Receptionist

    Le Trianon Luxury Hotel & Spa - Maârif, Morocco

    Reception
    July 2015 - April 2016 · 10 months

     Polyvalente ou tournant entre la réception /conciergerie / restaurant / étages et le Spa.  Gestion du planning de réservation des chambres.  Vente des prestations de l’hôtel.  Préparation des départs, modifications ou annulations.  Communication interdépartementale avec le housekeeping concernant les arrivées tôt + VIP + les prolongations.  Traitement des anomalies, contrôle des chambres  Contrôle des extranets (Booking / Expedia) ou réservation normale.  Contrôle et supervision des factures, comptes, chambres attribués.  Check-in / out… Gestion des réclamations au niveau de la réception / restaurant et le Spa.  Contrôle et prise des réservations, l’accueil des clients du Spa + facturation…

Education

  • Bachelor in Hospitality Management

    Ecole Supérieure de Savignac - Casablanca, Morocco

    October 2013 - June 2014

  • DTS en Management Restauration

    Ecole Hôtelière de Casablanca - Casablanca, Morocco

    October 2011 - September 2013

Languages

3 languages

  • French

    Native or fluent

  • Arabic

    Native or fluent

  • English

    Native or fluent

Personal information

Nationalities

  • Moroccan

Date of birth

December 02nd 1991

Additional Information

1 information shared

  • Other skills

    Other skills

Connections
CHAOUCH BRAHIM
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Nicole Tomamichel
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GIANCARLO PASTORE
Amministratore presso CIPAS TM
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