Other skills
Other skills
I am a joyful person; easy going, realistic; logical.
I am more motivated when I work in a group; I have goals in my life like being a successful woman, Want to travel around the world and learn languages. Having the attitude of ‘’EVERYTHING IS POSSIBLE’’
4 years and 5 months
Polyvalente ou tournant entre la réception /conciergerie / restaurant / étages et le Spa. Gestion du planning de réservation des chambres. Vente des prestations de l’hôtel. Préparation des départs, modifications ou annulations. Communication interdépartementale avec le housekeeping concernant les arrivées tôt + VIP + les prolongations. Traitement des anomalies, contrôle des chambres Contrôle des extranets (Booking / Expedia) ou réservation normale. Contrôle et supervision des factures, comptes, chambres attribués. Check-in / out… Gestion des réclamations au niveau de la réception / restaurant et le Spa. Contrôle et prise des réservations, l’accueil des clients du Spa + facturation…
3 languages
French
Native or fluent
Arabic
Native or fluent
English
Native or fluent
Nationalities
Moroccan
Date of birth
December 02nd 1991
1 information shared
Other skills
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