Hind Sadaoui

Hind Sadaoui

Guest Relation Manager/Duty Manager at Mohammad Omar Bin Haider Hotel Group
Lives in Dubai, United Arab Emirates
over 6 months ago

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Experience

  • Guest Relation Manager/Duty Manager

    Mohammad Omar Bin Haider Hotel Group - Dubai, United Arab Emirates

    Front Office reception
    January 2018 - Now

    Guest Relation Manager

  • Shift leader

    Millennium Hotel Abu Dhabi - Abu Dhabi, United Arab Emirates

    Front Office reception
    July 2016 - December 2017

    Supervise front desk associates to ensure that all hotel policies, procedures, regulations and standards are followed. Ensuring that front desk operations runs smoothly in a professional manner at all times. Assume leadership in the absence of front desk manager Ensure smooth check-in and check-out of all guests, and proper handling of all guest accounts. ยท Ensure that all arrivals, departures, no shows, extensions, amendments and OPERA related matters are performed on a timely manner in order to avoid further confusion. Ensure that all concerned departments are informed in regards of room moves, no-shows, early arrivals, special requests, repeat guests or other guest preferences.

  • hostess/supervisor

    Emirates Palace - Abu Dhabi, United Arab Emirates

    F&B other
    June 2015 - July 2016

    Culinary Concierge-Responsible for F&B department Managing food and beverage operations within budget and to the highest standards Leading F&B team by attracting, recruiting, training and appraising talented personnel Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Report on management regarding sales results and productivity

  • Reception

    AccorHotels - Safi, Morocco

    Customer Service
    September 2014 - April 2015

    Guest service Agent

Languages

  • English
    Full professional
    80%
  • French
    Professional working
    60%
  • Arabic
    Professional working
    60%
  • Turkish
    Professional working
    60%

Skills

  • Microsoft Office, Access, Excel, Opera PMS, Tarse
Connections
Raja P ( CRDE MIH )
ROOMS DIVISION MANAGER at ACCORD HOTELS & RESORTS
Yuriy Ilnytskyi
Assistant Restaurant Manager - All Day Dining at Emerald Palace Kempinski Dubai
Aamir Khan
Duty Manager at Chelsea garden hotel apartment
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