Hiran Dissanayake

Hiran Dissanayake

Front Office Receptionist at Hilton Worldwide
Lives in United Kingdom
over 6 months ago

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I have been working in tourism industry for more than six years. During past six years, I have had roles in different departments, front office, recreation, conference & event, food & beverage and other supporting departments in the hospitality industry, applying creative problem solving and lean management skills.

I continue committing myself to improve excellence in operation and other department functions in a reputed hotel chain to achieve my future goals.

Currently, I am looking for a challenging position in a reputed hospitality company.

Experience

  • Front Office Receptionist

    Hilton Worldwide - Jeddah, Saudi Arabia

    Other
    March 2017 - Now · 1 year and 9 months

    As a Receptionist, I provide hospitality services for Guests in order to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. I would contribute to the first impressions of our Guests and, therefore, would perform the following tasks to the highest standards:

  • Switchboard Operator,

    Hilton Worldwide, - London, United Kingdom

    Front Office reception
    March 2016 - February 2017 · 12 months

Education

  • Postgraduate Diploma in Hotel Operations Management

    SHMS Swiss Hotel Management School - Leysin, Switzerland

    September 2012 - February 2013

    The Postgraduate Diploma offers fantastic opportunities for graduates seeking a change in their career or for those who are currently working in the industry and require further training to enhance their career opportunities. This programme is in particular aimed at students without previous hospitality skills and offers an intensive introduction to key sectors of the service industry.

  • Higher Diploma in Electronic Engineering, Electrical and Electronics Communications Engineering

    Polytechnic West - Western Australia, Australia

    March 2009 - February 2013

    I gain the skills and knowledge to assemble, test, maintain, and troubleshoot a range of electronic components and devices, repair power supplies, solve circuitry issues, develop and use programs to control devices, commission and modify communications, digital, and microcontroller systems, develop design briefs, supervise a team, and workplace health and safety. Dual qualification: complete the Diploma of Electronics and Communications Engineering with the UEE50111 Diploma of Computer Systems Engineering.

  • Bachelor of Commerce - Sports Administration & Tourism Management

    Curtin University - Perth, Australia

    February 2006 - February 2008

Languages

  • Sinhala
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • electronics
  • Front Office
  • Front Office Services
  • Hotel Management
  • HOUSEKEEKING
  • OnQ
  • Sports
  • Time management
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