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Grand Hyatt Shanghai - Shanghai, ChinaFront Office receptionFebruary 2018 - August 2018 · 7 months
Doing upsells and handling the guest's requests Controlling room availabilities Handling and replying guest complaints
IMI International Management Institute Switzerland - Lucerne, SwitzerlandF&B otherFebruary 2017 - February 2018 · 1 year and 1 month
Set up and serve our al a carte lunch for up to 30 guest Take care of campus main dining hall breakfast, lunch, and dinner buffet style set up and service Assits head chef with preparation of daily meals
IMI International Management Institute Switzerland - Lucerne, SwitzerlandAugust 2017 - Now
ChineseNative or fluent100%
EnglishNative or fluent100%