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With over 20 years of experience in the hospitality business I work in a very efficient and well organised manner. Very good knowledge of international cuisine, restaurant management and catering.
Guest oriented, multitask and ability to work under pressure. Significant experience with staff budgeting and food cost.
Speak fluently five languages, good knowledge on economics and statistic.
Ristorante Tenuta della Guardia - Gavi, ItalyF&B serviceMarch 2015 - November 2016 · 1 year and 10 months
Dining services. 90% International guests.
Guest relations, Front Office reception
Agriturismo Tenuta la Marchesa - Novi Ligure, ItalyAdministration & GeneralMay 2008 - February 2015 · 6 years and 10 months
Managing all the reservation channels (phone, mails, web). Check in and check out procedures. Dining services, event planning, group and company meetings, kitchen control, wedding cermonies logistic and organisation. Daily contact with suppliers, maintenance and staff. HACCP procedures, statistic breakdowns, invoices, cash control, monthly reports etc.
F & B Product manager
GRIFID HOTELS - Varna, BulgariaF&B otherMarch 2005 - March 2008 · 3 years and 2 months
All inclusive hotel with 297 double rooms, 3 restaurants and 2 bars. Managing the whole process regarding the F & B department. Staff recruiting, trainings, HACCP procedures, food cost inventories, staff budgeting, suppliers and maintenance contracts. Introduction and start up of The quality managment system ISO 9001:2008. Preparing the whole documentation regarding the system like service standards, check lists etc.
Food and dinning services
Royal Caribbean International - Miami, FL, United StatesF&B serviceNovember 1997 - December 2004 · 7 years and 2 months
Starting in 1997 as a buffet runner, passed through all the levels of dining room service, For a short period Ass. maitre d' on board specialty restaurant "Chops Grille"
Accounting and control
University of Economics - Varna, BulgariaSeptember 1990 - May 1997
Bachelor degree in economics, statistic and data anlysis. Note 5.50/6.0 on the final exam.
High School college
French Language school - Varna, BulgariaSeptember 1985 - June 1990
French language school. French speaking level C2 on the eures scale.
BulgarianNative or fluent100%
FrenchNative or fluent100%
EnglishNative or fluent100%
ItalianNative or fluent100%
RussianNative or fluent100%
- F&B management
- F&B sales
- Front Desk
- Front Office
- Guest Relations
- Helpdesk & support
- Hiring, training staff
- Hotel reception
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Restaurant Management
- Restaurant Manager
- Restaurant Operations
- Sales and Marketing