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Working hard with passion - Responsibility - Honest - Friendly - Social - Always up for new challenge
Customer Service Representative
The Warehouse ( Annam Group ) - Hanoi, VietnamF&B serviceJuly 2018 - Now · 5 months
- Greet customers upon entry - Present about wines and provide detailes information when asked - Offer wine recommendations upon request - Scan goods and collect payments - Issue receipts, refunds, change or tickets. - Make sales referrals, cross-sell products and introduce new ones -Resolve customer complaints, guide them and provide relevant information. - Maintain clean and tidy checkout areas - Keep reports of transactions - Bag, box or wrap packages - Pleasantly deal with customers to ensure satisfaction
The IMC Fachhochschule Krems - Krems an der Donau, AustriaAugust 2017 - Now
I am currently studying Tourism and Leisure Management.
VietnameseNative or fluent100%
- Easy adaptable
- Good in communication
- Good social skills
- Knowledge about wines
- Ms office skills
- Parler en public
- Passion for wine
- Well organised