Huong Nguyen

Huong Nguyen

Customer Service Representative at The Warehouse ( Annam Group )
Lives in Krems an der Donau, Austria
over 6 months ago

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Working hard with passion - Responsibility - Honest - Friendly - Social - Always up for new challenge

Experience

  • Customer Service Representative

    The Warehouse ( Annam Group ) - Hanoi, Vietnam

    F&B service
    July 2018 - Now · 5 months

    - Greet customers upon entry - Present about wines and provide detailes information when asked - Offer wine recommendations upon request - Scan goods and collect payments - Issue receipts, refunds, change or tickets. - Make sales referrals, cross-sell products and introduce new ones -Resolve customer complaints, guide them and provide relevant information. - Maintain clean and tidy checkout areas - Keep reports of transactions - Bag, box or wrap packages - Pleasantly deal with customers to ensure satisfaction

Education

  • Bachelor's Degree

    The IMC Fachhochschule Krems - Krems an der Donau, Austria

    August 2017 - Now

    I am currently studying Tourism and Leisure Management.

Languages

  • Vietnamese
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Professional working
    60%
  • German
    Limited working
    40%

Skills

  • Easy adaptable
  • Good in communication
  • Good social skills
  • Knowledge about wines
  • Ms office skills
  • Parler en public
  • Passion for wine
  • Well organised
Following
Hosco
Geneva, Switzerland
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