Hurain Sheikh

Hurain Sheikh

Lobby Lounge Manager at One&Only; Royal Mirage, Dubai
Lives in Dubai, United Arab Emirates
over 6 months ago

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Your "Go To Person" for a Memorable, Hospitable Guest Service Experience

Experience

  • Lobby Lounge Manager

    One&Only; Royal Mirage, Dubai - Dubai, United Arab Emirates

    F&B service
    December 2018 - Now · 2 months

  • Restaurant Assistant Manager

    QE2, PCFC - Dubai, United Arab Emirates

    F&B other
    May 2018 - November 2018 · 7 months

    - Pre-opening & Opening Staff at the QE2 - Perform outlet Assistant Manager duties - Assist all Outlets during events and busy time ( Buffet Service, Bar Service) - Concept Creation & Presentation

  • Pre-opening Staff & Opening Staff

    Renaissance Downtown Hotel, Dubai - Dubai, United Arab Emirates

    F&B other
    August 2017 - April 2018 · 9 months

    - Pre-opening & Opening staff member 5* Hotel - Head waitress at BASTA! Italian Restaurant by Celebrity Chef David Myers - Trained in Head waitress & Hostess duties - Upselling Capabilities - Top Sellers - Mentions on TripAdvisor - Cross taining in restaurant reservations duties - Well knowledged on Micros and Eat to Eat systems

  • La Fuschia (F&B) Intern

    LaSalle College - Montreal, Canada

    F&B service
    January 2015 - December 2015 · 12 months

    - Working various positions as an Intern at "​ Le Fuchsia "​, example : Waitress, Runner, Maitre'D and Head waitress - Knowledge and practice of different restaurant services: French, American, Russian and Buffet service - Knowledge and practice of Fine Dining Table Set-Up - Greeting, seating guests in a welcoming manner - Taking orders in an effective & efficient manner by understanding guest's needs - Providing excellent guests service through out service - Knowledge and understanding of all items offered on menu - Maintaining hygiene & cleanliness of the dinning room - Cash handling - Inventory management

  • Barista

    Starbucks - Montreal, Canada

    Customer Service
    March 2011 - April 2017 · 6 years and 3 months

    Certified Barista & Barista trainer - Represent company's mission and values by providing excellent customer service - Train & Relay information to new partners. Bring understanding to company goals & vision. - Marketing & Merchandising products and services - Thorough knowledge of food hygiene & cleanliness - Inventory management - Cash Handling

Education

  • Associate's Degree

    College LaSalle - Montreal - Montreal, Canada

    January 2015 - May 2017

    - Hotel Management Studies - Honors Graduate

  • Associate's Degree

    Vanier College - Montreal, Canada

    August 2009 - July 2012

    International Studies

Languages

  • Urdu
    Native or fluent
    100%
  • Hindi
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • French
    Full professional
    80%

Skills

  • Always eager to learn
  • Always willing to helpout
  • A team player
  • Coaching & floor training
  • Conflict Resloution
  • Creative problem solving
  • Cultural interest
  • Cultural sensivity
  • Customer Care
  • Excellent customer focus
  • Excellent social skills
  • Excellent time management
  • F&B service
  • Friendly and positive
  • Global traveler
  • Good in microsoft
  • Highly organized
  • Integrity and honesty
  • Intercultural Skills
  • Maintain confidentiality
  • Miscrosoft excel
  • Multicultural customers
  • Reliable and responsible
  • Strong customer service
  • Strong hospitality
  • Strong leadership skills
  • Telephone sales skills
  • Young professional
Connections
Hamza Chebbi
purchasing director assistant at golden tulip
Krisantus Sutrisno
Intern at Four Seasons Hotel
Sneha Kulkarni
Industry Relations Manager- MEA at Hosco
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