Hurain Sheikh

Hurain Sheikh

Lobby Lounge & Bar Manager at One&Only; Royal Mirage, Dubai
Lives in Dubai, United Arab Emirates

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About me

From Canada to UAE, Your "Go To Person" for a Memorable, Hospitable, International Guest Service Experience

Experience

8 years and 8 months

  • Lobby Lounge & Bar Manager

    One&Only; Royal Mirage, Dubai - Dubai, United Arab Emirates

    F&B service
    December 2018 - Now · 1 year and 1 month

    - Consistently offer "One and Only" kind of service to guests as per company standards - Lead the operation of the outlet, ensuring all service standards are followed - Motivating, Training and Developing subordinates - Attend daily F&B departmental meetings - Creating and Submitting Reports ( Yield report, Monthly Reports) - Strategically enhance outlet revenue, meet daily and monthly budgets.

  • Pre-Opening & Opening Assistant Manager

    QE2 - The Floating Hotel - Dubai, United Arab Emirates

    F&B other
    May 2018 - December 2018 · 8 months

    - Perform all Assistant Outlet Manager duties ( Train, Motivate, Lead & Delegate) - Assist all Outlets during high volume period (Buffet Service, Bar Service, Banquets & Events) - Concept Creation & Presentation - PIC level 3 Certified

  • Pre-opening Staff & Opening Staff

    Renaissance Downtown Hotel, Dubai - Dubai, United Arab Emirates

    F&B service
    August 2017 - May 2018 · 10 months

    - Pre-opening & Opening staff member 5* Hotel - Head waitress at BASTA! Italian Restaurant by Celebrity Chef David Myers - Trained in Head waitress & Hostess duties - Upselling Capabilities - Top Sellers - Mentions on TripAdvisor - Cross taining in restaurant reservations duties - Well knowledged on Micros and Eat to Eat systems

  • Barista

    Starbucks - Montreal, Canada

    Customer Service
    March 2011 - April 2017 · 6 years and 3 months

    Certified Barista & Barista trainer - Represent company's mission and values by providing excellent customer service - Train & Relay information to new partners. Bring understanding to company goals & vision. - Marketing & Merchandising products and services - Thorough knowledge of food hygiene & cleanliness - Inventory management - Cash Handling

Education

  • Associate's Degree

    College LaSalle - Montreal - Montreal, Canada

    January 2015 - May 2017

    - Hotel Management Studies - Honors Graduate

  • Associate's Degree

    Vanier College - Montreal, Canada

    August 2009 - July 2012

    International Studies

Languages

4 languages

  • Urdu

    Native or fluent

  • Hindi

    Native or fluent

  • English

    Native or fluent

  • French

    Full professional

Personal information

Nationalities

  • Canadian

Date of birth

July 05th 1991

Skills

28 skills

  • Always eager to learn
  • Always willing to helpout
  • A team player
  • Coaching & floor training
  • Conflict Resloution
  • Creative problem solving
  • Cultural interest
  • Cultural sensivity
  • Customer Care
  • Excellent customer focus
  • Excellent social skills
  • Excellent time management
  • F&B service
  • Friendly and positive
  • Global traveler
  • Good in microsoft
  • Highly organized
  • Integrity and honesty
  • Intercultural Skills
  • Maintain confidentiality
  • Miscrosoft excel
  • Multicultural customers
  • Reliable and responsible
  • Strong customer service
  • Strong hospitality
  • Strong leadership skills
  • Telephone sales skills
  • Young professional

Additional Information

1 information shared

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