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About me
Seeking a challenging opportunity, to capture more experience and professional skills to reach total customer satisfaction by using the most updated methods and effective management techniques.
I am confident in my ability to become a valuable member of your team.
You will note that I have held a number of positions within the Front Office Supervisor as a result; I possess thorough, in-depth knowledge of building and leading a diverse group of individuals, as well as cultivating and sustaining client relationships.
My greatest strengths include the planning, coordination, supervision, and successful execution of the major Front office events. Additionally, I am proficient at keeping records of payment and expenses assisting in business promotion and sales.
Experience
14 years and 4 months
-
Front Office Manager
JW Marriott Muscat - Oman
Room Division ManagementSeptember 2021 - Now · 2 years and 7 months -
Front Office Manager
Courtyard by Marriott World Trade Center, Abu Dhabi - Abu Dhabi, United Arab Emirates
ReceptionNovember 2019 - September 2021 · 1 year and 11 months -
Front Desk Manager ( Pre-Opening )
The St. Regis Downtown Dubai - Dubai, United Arab Emirates
ReceptionFebruary 2017 - October 2019 · 2 years and 9 months -
Nigth Manager ( Task Force ) Pre-Opening
Marriott Hotel Al Forsan - Abu Dhabi, United Arab Emirates
ManagementFebruary 2017 - March 2017 · 2 months -
Front Office Supervisor
JW Marriott Hotel Dubai - Dubai, United Arab Emirates
ReceptionOctober 2013 - January 2017 · 3 years and 4 months -
Front Office Supervisor
Marriott Marquis City Center Doha - Doha, Qatar
ReceptionJanuary 2011 - September 2013 · 2 years and 9 months -
guest service Agent
InterContinental Hotels Group® - Marsa Alam, Egypt
Guest RelationsDecember 2009 - January 2011 · 1 year and 2 months
Education
-
Alexandria University - Hospitality and Tourism Management - Alexandria Governorate, Egypt
June 2005 - November 2009
Languages
2 languages
-
Arabic
Native or fluent
-
English
Native or fluent
Personal information
Nationalities
-
Egyptian
Date of birth
May 20th 1987
Skills
9 skills
- Customer oriented
- Customer-service
- Experience in 5* hotels
- Focus
- Leadership
- Micros
- Opera
- Pre opening
- Staff-training
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