Hayley KO

Hayley KO

Sales and Marketing Department at Park Hyatt Seoul
Lives in Seoul, South Korea
over 6 months ago

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Fresh graduate from Les Roches, Switzerland with BBA in hospitality marketing with merit, I am looking for challenging opportunity preferably in rooms division or sales & marketing department in order to continue developing and growing professionally


  • Sales and Marketing Department

    Park Hyatt Seoul - Seoul, South Korea

    Sales & Marketing
    December 2016 - June 2017 · 7 months

    Marketing Communications Coordinator

  • Rooms Division Management Training

    W Bangkok - Bangkok, Thailand

    Rooms division
    June 2016 - December 2016 · 7 months

    Welcome Desk, Concierge, Whatever/Whenever, Style department

  • Food and Beverage Department

    InterContinental Hong Kong - Hong Kong

    F&B service
    January 2015 - July 2015 · 7 months

    Hostess, Waitress for Lobby Lounge and "Harbourside" restaurant

  • Barista-Part Time

    Toong's Café - Eumseong-eup, Eumseong-gun, South Korea

    F&B other
    March 2012 - December 2013 · 1 year and 11 months

    - Making coffee and other beverages baded on the standard recipe given by the café manager - Custimer service including serving, cashiering, complaint handling, etc. - Giving guidance to new part timer in coffee making or customer services


  • Bachelor of Business Administrarion in International Hotel Management with Marketing

    Les Roches Gloal Hospitality - Crans-Montana, Switzerland

    July 2014 - June 2018

    Bachelor of Business Administration with Marketing


  • Korean
    Native or fluent
  • English
    Full professional
  • Chinese
    Limited working
  • Japanese
    Limited working


  • Fidelio PMS
  • Hospitality Marketing
  • Microsoft Office
  • Opera PMS
  • Sales and Marketing
  • Strong customer service
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