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About me
I am Asha 22 Years old . 3 years of experience in all aspects of restaurant operations comprised of both front and back of house operations. Recognized for consistently delivering and leading others in service excellence through proactively anticipating and responding to guest needs. Proven capacity to manage all aspects of business including quality control, purchasing, financial accounting and reporting. Leverages theoretical knowledge in practical situations as evidenced by the successful establishment of own company while attending college. Strengths include communication, service delivery and development and operational management.
Experience
9 years
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Waitress/Hostess
US Hotels (PVT) Ltd - Jaffna, Sri Lanka
Host/HostessApril 2017 - Now · 7 yearsProvide the perfect service experience for every Guest Ensure the Guest feels important and welcome in the restaurant Ensure hot food is hot and cold food is cold Adhere to timing standards for products and services Look for ways to consolidate service and increase table turns Present menu, answer questions and make suggestions regarding food and beverage Serve the Guest in an accommodating manner Must know all food liquor, beer, wine and retail offered Apply positive suggestive sales approach to guide Guests Pre-bus tables; maintain table cleanliness, bus tables Looks for ways to avoid waste and limit costs Assist in keeping the restaurant clean and safe Provide responsible service of alcoholic beverages
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Waitress/Hostess
Sam's Place Restaurant And Bar - Kuala Lumpur, Malaysia
Host/HostessApril 2016 - April 2017 · 1 year and 1 month -
Waitress
3 Monkeys Cafe And Bar - Kuala Lumpur, Malaysia
F&B serviceApril 2015 - April 2016 · 1 year and 1 monthInformed customers of daily specials and promotions Answered questions about menu selections and made recommendations when requested. Collected payments from customers and completed money transaction Stocked service areas with supplies such as silverware and condiments Provided fast and courteous service Skillfully anticipated and addressed guest service needs Received employee of the month within three months of being employed
Education
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Multimedia
Vembadi Girls High School - Jaffna, Sri Lanka
January 2011 - December 2012Multimedia specialists design and create information technology based multimedia products such as websites, DVDs, and computer games that combine text with sounds, pictures, graphics, video-clips, virtual reality and digital animation.
Languages
3 languages
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Tamil
Native or fluent
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English
Native or fluent
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Malay
Full professional
Personal information
Nationalities
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Sri Lankan
Skills
8 skills
- Always smiling
- Basic math
- Good customer service
- High energy
- Reliable and honest
- Very good team player
- Warm and friendly
- Work hard
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