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About me
Experienced Manager with a demonstrated history of working in the hospitality industry. Skilled in Negotiation, Analytical Skills, Sales, Hospitality Industry, and Event Management. Strong professional with a Bachelor's degree focused in Hotel Managements from University of Belgrade.
Experience
30 years and 10 months
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Restaurant Manager
Signature Hotel, YOLO Cafe and Restaurant, Dubai - Dubai, United Arab Emirates
F&B ManagementJune 2016 - Now · 7 years and 10 months• Review activities and conduct inspection within areas of responsibility to ensure desired standards of quality, service, food cleanliness and controls are maintained Providing an outstanding customer experience, excellent food and entertainment • Coordinate with the Hotel General Manager and monitor and control social media • Handing sales operation and suppliers, • Recruit, manage, train and develop the Restaurant team members • Creating and exploring customer data base through various marketing methods
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Restaurant Manager
Baba Ganush - Novi Sad, Serbia
F&B ManagementJanuary 2015 - May 2016 · 1 year and 5 months• Managing a 60 seat Arabic restaurant employing 13 staff, a busy food service and live music • Providing an outstanding customer experience, excellent food and entertainment • Successfully, mentoring, managing and motivating the team to achieve all personal, team and business objectives • Setting departmental targets, objectives, work schedules, budgets, policies and procedures • Strictly adhering to all Food Hygiene, Health and Safety and other statutory regulations and requirements • Delivering excellent business results and profits by closely monitoring key performance indicators (KPIs) • Working closely with other professionals including kitchen staff and chefs to promote inter-departmental understanding and cooperative working methods
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Restaurant Manager
Villa Romana - Dubai, United Arab Emirates
F&B ManagementDecember 2013 - January 2015 · 1 year and 2 months• Day to day management of a French/Italian 100+ seat restaurant, providing an outstanding culinary experience to discerning customers • Recruiting, training and developing a team of 14 staff • Working within agreed budgets to ensure maximum profitability and return on investment • Managing stock checks and inventory controls • Motivating team members to increase sales and revenue, whilst providing excellent levels of customer care • Developing innovative menus with the kitchen and front of house staff • Constantly evaluating guest satisfaction levels with a focus on continuous improvement • Ensuring regular communication meetings were conducted and post-meeting minutes generated and forwarded to senior management • Complying with hotel security, fire regulations and all health and safety legislation
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Restaurant Manager
Navona Bar Restaurant - Thessaloniki, Greece
F&B ManagementJune 2013 - December 2013 · 7 monthsRoles and Responsibilities similar to previous
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Floor Manager
Mamig - Doha, Qatar
Room Division ManagementMay 2011 - December 2013 · 2 years and 8 months• Managing a team of 50 in a busy 500 seat restaurant • Hosting and organising the 2012 and 2013 Doha Film Festival After Parties for over 1000 guests • Organising marketing activities, including promotional events and discount schemes • Arranging staff work schedules and rotas • Liaising with other Department Managers to ensure a seamless business operation
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Operation Manager
SP Comerc - Temerin, Serbia
Room Division ManagementSeptember 2000 - April 2011 · 10 years and 8 monthsI was in charge of managing the office, making sure that all office systems are well-maintained, including Staff Recruitment Files; Stationery Log and Stock Checks; Sales; Petty Cash; and Client Files; In charge of leading 9 department managers. Key Responsibilities: • Supervising the work of office juniors and delegating tasks between them efficiently. • Handling purchase orders and invoice tracking. • Organised and maintained calendar appointments. • Organised meetings and ensured senior managers were well prepared for each one.
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Journalist
Radio Indjija - Radio Pingvin - Belgrade, Serbia
Content & CommunicationSeptember 1995 - September 2000 · 5 years and 1 monthI was leading a daily radio talk show Key Responsibilities: • In charge of editing, producing and proof reading high quality written material. • Creating fresh content for articles, features, blogs and videos. • Handling high profile accounts and contacts. • Handling liaising daily with journalists, typesetters, indexers and other freelancers
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Barman - Waiter
MG Pub club - Inđija, Serbia
BarJune 1993 - September 1995 · 2 years and 4 months• Prepare alcohol or non-alcohol beverages • Interact with customers, take orders and serve snacks and drinks • Assess customers’ needs and preferences and make recommendations • Mix ingredients to prepare cocktails • Plan and present bar menu • Check customers’ identification and confirm it meets legal drinking age • Restock and replenish bar inventory and supplies
Education
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College of Hotel Management belgrade
October 2005 - April 2010
Languages
6 languages
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Serbian
Native or fluent
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Croatian
Native or fluent
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Bosnian
Native or fluent
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English
Native or fluent
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Bulgarian
Limited working
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Greek
Limited working
Personal information
Nationalities
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Serbian
Date of birth
December 05th 1973
Skills
2 skills
- Computer hardware
- Work hard
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