Ibrahim Almadani

Ibrahim Almadani

Restaurant Supervisor at Miras Executive KSA-Alhasa
Lives in Dubai, United Arab Emirates

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Experience

4 years and 1 month

  • Restaurant Supervisor

    Miras Executive KSA-Alhasa - Al Hofuf, Saudi Arabia

    F&B Management
    April 2018 - April 2019 · 1 year and 1 month

     Coordinate daily Front of the House and Back of the House restaurant operations  Deliver superior service and maximize customer satisfaction  Respond efficiently and accurately to customer complaints  Regularly review product quality and research new vendors  Organize and supervise shifts  Appraise staff performance and provide feedback to improve productivity  Estimate future needs for goods, kitchen utensils and cleaning products  Ensure compliance with sanitation and safety regulations  Manage restaurant’s good image and suggest ways to improve it  Control operational costs and identify measures to cut waste  Promote the brand in the local community through word-of-mouth and restaurant events  Recommend ways to reach a broader audience (e.g. discounts and social media ads)  Train new and current employees on proper customer service practices  Implement policies and protocols that will maintain future restaurant operations

  • Restaurant Supervisors

    M.H Alshaya - Amman, Jordan

    Host/Hostess
    April 2015 - April 2018 · 3 years and 1 month

    MHA ALSHAYA P.F. CHANG’S CHINA BISTRO, Amman, Jordan  Maintain office files (Ten files system, health permit, staff records).  Coordinates staff concerns through HR and GR department.  Sending and replaying emails, Reporting R&M issues via email (fmhelpdesk).  Maintain confidential records and filing system (hard & soft copy records).  Maintain records updates (audit files, record keeping, affidavit).  Update to date policies and procedures (Audit board).  Preparing documents to be sent to the H.O on weekly basis.  Regular interaction with all the staff members (Concerning health, residency renewals & leave applications).  Preparing the new joiners tool kit (includes opening files for the staff).  Ordering stationary and controlling the usage as well.  Preparing petty cash replenishment.  Comp & Voids reports / filing.  Human resources service system (HRSSI) daily update

Education

  • Diploma

    JAU hospitality and tourism

    October 2007 - July 2009

Languages

2 languages

  • English

    Native or fluent

  • Arabic

    Native or fluent

Personal information

Nationalities

  • Jordanian

Skills

7 skills

  • Attention to details
  • customer understanding
  • Flexibility/Adaptability
  • Managerial and leadership skill
  • Network troubleshooting
  • Quality Oriented
  • TECHNOLOGICAL SKILLS Able to use Microsoft windows
Connections
Alex Ramiro
Commis 1 at AWJ Investments Catering LLC
JOYCE MUKABARANGA
Housekeeping at Hajjara
Nicholas Kasajja
Waiter/Waitress at M.H Alshaya
Following
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Shangri-la Hotel, Dubai
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Hotel Café Royal
Hotel Café Royal
London, United Kingdom
Other members
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Dubai, United Arab Emirates
View more
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