Igor Daloiso

Igor Daloiso

Sales Associate at Waldorf Astoria Maldives
Lives in South Australia, Australia

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About me

I am Igor, 24 years old, I speak Russian, English and Italian.
I have 5 years’ experience in Hospitality and Food & Beverage.
Used to work abroad, had experience in Italy, Greece and Maldives.
I am very good in Customer Service/Care and Luxury Service.
Main skills: Multitasking, Learn Quickly, Highly Motivated, Good Stress Handling, Positive Energy and Great Upseller.

Experience

5 years and 1 month

  • Sales Associate

    Waldorf Astoria Maldives - Malé, Maldives

    Retail
    December 2019 - Now · 1 month

  • Team Member

    Zambrero Restaurant - South Australia, Australia

    F&B service
    July 2019 - November 2019 · 5 months

  • Butler - Concierge

    One&Only; Reethi Rah, Maldives - Malé, Maldives

    Front Office concierge
    November 2017 - June 2019 · 1 year and 8 months

    - Providing personalized service to guests at all the time - Having a deep knowledge of all resort amenities - Working with all departments (housekeeping, food services, etc.) to meet guests’ needs - Check in, Check out, cash handling, POS system, Opera PMS - Personal Connection with guests and upselling.

  • Front Desk Team Leader

    Lardos Bay Hotel - Rhodes, Greece

    Front Office reception
    May 2015 - October 2017 · 2 years and 6 months

    Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking.

  • Waiter Host Team Leader

    Restaurant Emporio - Turin, Italy

    F&B service
    November 2015 - April 2017 · 1 year and 6 months

    Greet and welcome guests in a friendly manner. Assist guest with table reservation and while seating. Ensure guest are serviced within specified time and the high standards are followed.

  • Team Member

    Gelatò Ice Cream Shop - Piedmont, Italy

    F&B service
    May 2014 - September 2014 · 5 months

Education

  • Hotel School Ubertini - Turin, Italy

    September 2009 - June 2014

Languages

3 languages

  • Italian

    Native or fluent

  • Russian

    Native or fluent

  • English

    Full professional

Personal information

Nationalities

  • Italian

  • Ukrainian

Date of birth

January 22nd 1995

Skills

15 skills

  • Can work under pressure
  • Continouos improvement
  • Dealing with complaints
  • Flexible and proactive
  • Handling guest
  • Honest, punctual,
  • Multi languages
  • Order and cleanness
  • Polite
  • Precise
  • Ready for new challenges
  • Self Motivated
  • Strong guest care
  • Teamwork
  • upsell
Connections
Martí Garcia Salarich
Industry Relations Manager South Europe at Hosco
Zahid Ullah
storkeeper and driver at Alltrans freight logistic llc
Natalia Garcia
Customer Service Agent at Stay U-nique
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