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I am Igor, 24 years old, I speak Russian, English and Italian.
I have 5 years’ experience in Hospitality and Food & Beverage.
Used to work abroad, had experience in Italy, Greece and Maldives.
I am very good in Customer Service/Care and Luxury Service.
Main skills: Multitasking, Learn Quickly, Highly Motivated, Good Stress Handling, Positive Energy and Great Upseller.
5 years and 1 month
Waldorf Astoria Maldives - Malé, MaldivesRetailDecember 2019 - Now · 1 month
Zambrero Restaurant - South Australia, AustraliaF&B serviceJuly 2019 - November 2019 · 5 months
Butler - Concierge
One&Only; Reethi Rah, Maldives - Malé, MaldivesFront Office conciergeNovember 2017 - June 2019 · 1 year and 8 months
- Providing personalized service to guests at all the time - Having a deep knowledge of all resort amenities - Working with all departments (housekeeping, food services, etc.) to meet guests’ needs - Check in, Check out, cash handling, POS system, Opera PMS - Personal Connection with guests and upselling.
Front Desk Team Leader
Lardos Bay Hotel - Rhodes, GreeceFront Office receptionMay 2015 - October 2017 · 2 years and 6 months
Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking.
Waiter Host Team Leader
Restaurant Emporio - Turin, ItalyF&B serviceNovember 2015 - April 2017 · 1 year and 6 months
Greet and welcome guests in a friendly manner. Assist guest with table reservation and while seating. Ensure guest are serviced within specified time and the high standards are followed.
Gelatò Ice Cream Shop - Piedmont, ItalyF&B serviceMay 2014 - September 2014 · 5 months
Hotel School Ubertini - Turin, ItalySeptember 2009 - June 2014
Native or fluent
Native or fluent
Date of birth
January 22nd 1995
- Can work under pressure
- Continouos improvement
- Dealing with complaints
- Flexible and proactive
- Handling guest
- Honest, punctual,
- Multi languages
- Order and cleanness
- Ready for new challenges
- Self Motivated
- Strong guest care
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