Iksan Shokrat

Iksan Shokrat

Agent de réservation at Pullman Paris Montparnasse
Lives in Paris, France

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About me

I have dreams and goals for the future that I am determined to make happen. I love to interact with the guests and give my best effort to satisfy their need. I am hardworking, a good team player and very passionate in the work that I do.
I am a proficient user of Excel, and PMS: (Opera Cloud, Mews, Hms, Fols, Medialogue).

Experience

9 years and 3 months

  • Agent de réservation

    Pullman Paris Montparnasse - Paris, France

    Reservations
    November 2023 - Now · 5 months

  • Réceptionniste d’hôtel 5 étoiles

    HOTEL ELYSIA - Paris, France

    Reception
    February 2023 - November 2023 · 10 months

  • Réceptionniste En Hôtellerie

    The Remix hotel - Paris, France

    Reception
    December 2021 - February 2023 · 1 year and 3 months

    * Promotion des services proposés par l'hôtel , présentation des démarches pour en bénéficier. * Traitement des demandes de réservation (sur place, par téléphone ou par Internet), en fournissant aux interlocuteurs tous les renseignements nécessaires (chambres, équipements, tarifs et prestations). * Tenue du registre et des documents de l'accueil, suivi et mise à jour des arrivées et des départs dans le logiciel. * Saisie des réservations dans le logiciel, optimisation du taux de remplissage de l'établissement en tenant compte des disponibilités. * Réception des appels téléphoniques, réponse aux demandes d'informations (disponibilité des hébergements, prestations, services, tarifs).

  • Part time Receptionist

    R.Kipling Hotel - Paris, France

    Reception
    February 2017 - December 2018 · 1 year and 11 months

  • Economat - Stage

    Marriott Champs-Elysées - Paris, France

    Other
    June 2017 - January 2018 · 8 months

    * Utilisation du pack Office pour les tâches quotidiennes et la production des documents demandés. * Identification des difficultés et résolution des problèmes grâce à une prise de décision adaptée. * Communication des informations pertinentes avec les différents interlocuteurs internes et externes.

  • Part Time Home Based Sales Specialist

    HotelPlanner.com & Meetings.com - Paris, France

    Sales
    December 2016 - June 2017 · 7 months

    Developing new, strategic partnerships with key accounts in Europe and Asia Pacific

  • Full Time Contracting Agent

    HotelPlanner.com - London, United Kingdom

    Reservations
    April 2016 - December 2016 · 9 months

  • Receptionist - management intern

    Crowne Plaza Airport - Beijing, China

    Guest Relations
    April 2015 - October 2015 · 7 months

  • Interpreter - freelance

    Noricom AS - Bergen, Norway

    Content & Communication
    April 2011 - August 2014 · 3 years and 5 months

  • Voluntary Work

    Norwegian Red Cross - Bergen, Norway

    Public Relations
    May 2011 - May 2013 · 2 years and 1 month

  • Mission of honor in seafood council

    Norges Sjømatråd - Bergen, Norway

    Logistics
    March 2011 - March 2011 · 2 months

Education

  • Certificat AHLEI

    American Hotel & Lodging Association's Certificate

  • Certificat cuisinier

    Ritz-Carlton et Alain Ducaisse

  • MBA degree/ bac+5

    AIM - Hotel and Tourism Management Academy - Paris, France

    January 2017 - October 2018

  • Bachelor in science - hospotality management

    AIM - Hotel and Tourism Management Academy - Paris, France

    October 2014 - January 2017

  • Licence : Economie Sociale

    Universitet i Bergen - Bergen

    August 2012 - September 2014

  • Baccalauréat

    Lycée; Tanks VGS - Bergen

    July 2009 - June 2012

  • high school

    Tanks Videregående skole - Bergen, Norway

    August 2008 - June 2011

Languages

4 languages

  • Norwegian

    Native or fluent

  • English

    Full professional

  • French

    Full professional

  • Chinese

    Full professional

Personal information

Nationalities

  • Norwegian

Date of birth

February 27th 1990

Additional Information

1 information shared

  • Other skills

    Other skills

Connections
GIANCARLO PASTORE
Amministratore at CIPAS TM
Mohamed Tawfik
Réceptionniste at Hôtel JW MARRIOTT KOWEÏT CITY!
Hermes Recruit
Cruise Ship Careers at Hermes Recruitment
View 16 connections
Following
Hyatt Hotels HQ
Hyatt Hotels HQ
Chicago, IL, United States
Geneva Marriott Hotel
Geneva Marriott Hotel
Geneva, Switzerland
Les Jardins de Mademoiselle Hôtel & Spa
Other members
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