Ilaria Imperoli

Ilaria Imperoli

Redazione at Rome -Les Clefs d'Or
Lives in Rome, Italy

Join Hosco and view Ilaria's full profile, it's free !


As a Hosco member, you will:
  • Make yourself visible to thousands of companies in the hospitality industry'
  • Join a community of 180'000+ students and professionals
  • Learn more with new articles & videos every week on hosco.plus
Join us

About me

Experienced receptionist or concierge for luxury and five stars hotels and guest houses, throughout the years I have acquired outstanding communication and multitasking skills, as well as sales and problem solving competencies. Friendly and professional, I am comfortable in a dynamic and competitive environment. Currently Concierge at W Rome, but open to other possibilities as well.

Experience

6 years and 8 months

  • Redazione

    Rome -Les Clefs d'Or - Rome, Italy

    Concierge
    June 2020 - Now · 2 years and 4 months

    Stesura articoli su Roma

  • Concierge

    W Rome - Rome, Italy

    Concierge
    September 2021 - August 2022 · 1 year

  • Front Desk Agent and Concierge

    Hilton Milan - Milan, Italy

    Concierge
    August 2021 - September 2021 · 2 months

  • Front Desk Agent

    Rome Cavalieri, A Waldorf Astoria Hotel - Rome, Italy

    Reception
    April 2019 - December 2019 · 9 months

  • Front Desk Agent

    Rome Cavalieri, A Waldorf Astoria Hotel - Rome, Italy

    Reception
    June 2018 - October 2018 · 5 months

  • Front Desk Agent and Concierge

    Hotel La Bagnaia Resort Curio Collection by Hilton 5* - Siena, Italy

    Concierge
    May 2017 - November 2017 · 7 months

    Stagionale Accoglienza clienti, gestione della posta elettronica, gestione delle telefonate interne ed esterne, check in, check out, Tour operator, Conciergerie, prenotazioni visite guidate, prenotazione ristoranti, risoluzione dei problemi e svolgimento di pratiche. Software usati: Standard Hilton, PMS OnQ, HiltonHonors, Digital Checkin, CRM; Safety and Anticorruption, SALT, Hilton My Way. Competenze e mansioni da Shift Leader, Crosstraining Housekeping Dept.- Asst. HSK Manager.

  • Guest Service Agent

    Grand Hotel Via Veneto - Rome, Italy

    Guest Relations
    January 2017 - April 2017 · 4 months

  • Front Desk Agent and Concierge

    Hotel - Rome, Italy

    Reception
    November 2016 - January 2017 · 3 months

    Job on call: Boutique Hotel Caravita; Roma Luxus Hotel *****

  • Reception/Concierge/Reservations

    prestazioneBoutique Hotel Caravita, Roma Luxus 5*, Hotel Boutique Vatican - Rome, Italy

    Reservations
    November 2016 - January 2017 · 3 months

    Accoglienza clienti, gestione della posta elettronica, gestione delle telefonate interne ed esterne, check in, check out, tour operator, conciergerie, prenotazioni visite guidate, prenotazione ristoranti, risoluzione dei problemi e svolgimento di pratiche, gestione Extranet Partner (Booking, Expedia), Software usati: PMS Ericsoft/PMS 5 stelle, Channel Manager Wubook.

  • Front Desk and Concierge Agent

    Starhotels - Europe

    Concierge
    July 2016 - December 2016 · 6 months

  • Front Desk Agent and Concierge

    Starhotels - Rome, Italy

    Reception
    October 2015 - July 2016 · 10 months

  • Receptionist and Concierge

    ItaliaPass - Rome, Italy

    Reception
    March 2015 - July 2015 · 6 months

  • Trainee Human Resources

    Rome Cavalieri, A Waldorf Astoria Hotel - Rome, Italy

    Human Resources
    April 2014 - October 2014 · 7 months

Education

  • Laurea Triennale in Lingue e Culture Straniere

    Università degli Studi di Roma Tre

  • Laurea Magistrale in Letterature e Traduzione Interculturale

    Università degli Studi di Roma Tre

  • Les Clefs d'Or - Chiavi d'Oro Roma

  • Attestato Antincendio - Rischio Elevato

    Rilasciato dai Vigili del Fuoco di Siena

  • Università degli Studi Roma Tre

    October 2009 - March 2014

Languages

4 languages

  • Italian

    Native or fluent

  • English

    Full professional

  • French

    Full professional

  • German

    Professional working

Personal information

Nationalities

  • Italian

Date of birth

September 20th 1989

Driving License

Yes

Skills

5 skills

  • Business English
  • Concierge
  • Front Desk
  • Good problem solver
  • Multitasking
Connections
Mario Gagliardi
Night-Manager presso Majestic Mountain Charme Boutique Hotel
GIANCARLO PASTORE
Amministratore at CIPAS TM
Cristina Ramondino
Front Office Receptionist at Lord Byron Hotel
View 25 connections
Following
LVMH
Paris, France
Other members
View 331584 members
Close
Update complete!

We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.

We’ve added the following information to your profile:

  • Current location
  • Profile summary
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
  • Date of birth
  • Driving License
  • Phone Number

Take a moment to look at your supercharged profile!

Close
Profile update error

We couldn’t update your profile using your CV.

We couldn’t update your profile. However, your CV has been saved.

There was an error uploading your CV.

Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.