Erasmus Program
University of Oslo – Social Science Faculty
My name is Ilaria Nucera, I am 29 years old and I currently work for the St. Regis Rome as Event Sales Coordinator.
After one year at the St. Regis, during which I had the chance to grow personally and professionally, I am ready to begin a new adventure.
8 years and 8 months
- Group Sales Management; - Events Management: planning, implementation and execution of events; - Build a rapport with potential clients to convert enquires into confirmed bookings; - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
- Guest relation management; - Upselling & Incentive activities management; - Hotel reservations management and relation with travel agencies; - Departmental Trainer.
- Television broadcast deals management; - Presentation of promotional activities (i.e. events, online and offline advertising); - Sales performances reports.
- Deals processing for B2B clients; - Problem solving and shipping process supervision; - Customer Care and after-sale assistance.
- Guest Service Manager; - Front Desk Management and coordination with all the relevant departments; - Brand Standard Supervisor: ensure respect of the Marriott Brand Standards.
5 languages
English
Native or fluent
Italian
Native or fluent
Spanish
Native or fluent
French
Limited working
Chinese
Notions
Nationalities
Italian
Date of birth
March 09th 1991
5 skills
4 informations shared
University of Oslo – Social Science Faculty
Don Quijote Valencia, Valencia (Spain)
Institut Linguistique du Peyrou (Montpellier, France)
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