Ilaria Nucera

Ilaria Nucera

Events Sales Coordinator at The St. Regis Rome
Lives in Rome, Italy

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About me

My name is Ilaria Nucera, I am 29 years old and I currently work for the St. Regis Rome as Event Sales Coordinator.
After one year at the St. Regis, during which I had the chance to grow personally and professionally, I am ready to begin a new adventure.

Experience

8 years and 8 months

  • Events Sales Coordinator

    The St. Regis Rome - Roma, Italy

    Event
    July 2019 - Now · 4 years and 9 months

    - Group Sales Management; - Events Management: planning, implementation and execution of events; - Build a rapport with potential clients to convert enquires into confirmed bookings; - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)

  • Guest Service Agent

    Bulgari Hotel Milano - Milan, Italy

    Guest Relations
    February 2017 - July 2019 · 2 years and 6 months

    - Guest relation management; - Upselling & Incentive activities management; - Hotel reservations management and relation with travel agencies; - Departmental Trainer.

  • Sales & Marketing Intern

    Warner Bros - Rome, Italy

    Sales
    October 2015 - April 2016 · 7 months

    - Television broadcast deals management; - Presentation of promotional activities (i.e. events, online and offline advertising); - Sales performances reports.

  • Sales Associate

    Mediterranean Shipping Company - Genoa, Italy

    Sales
    April 2015 - October 2015 · 7 months

    - Deals processing for B2B clients; - Problem solving and shipping process supervision; - Customer Care and after-sale assistance.

  • Management Trainee

    Haikou Marriott Hotel - Haikou, China

    Logistics
    November 2014 - March 2015 · 5 months

    - Guest Service Manager; - Front Desk Management and coordination with all the relevant departments; - Brand Standard Supervisor: ensure respect of the Marriott Brand Standards.

Education

  • Public Speaking & Effective Communication course

    Università Luiss Guido Carli - Rome, Italy

  • Master Tourism Quality Management

    Uninform Group

    October 2016 - July 2017

  • French intensive course

    Montpellier, France) Institut Linguistique du Peyrou

    July 2016 - August 2016

  • Chinese individial course

    Koiné - Italian Language School

    January 2016 - June 2016

  • Spanish intensive course

    Valencia, Spain; Don Quijote Valencia

    July 2013 - August 2013

  • Master Degree in Economics and Management

    University Luiss Guido Carli

    October 2012 - July 2014

  • Bachelor Degree in Political and Communication Science

    University Luiss Guido Carli

    September 2009 - October 2012

  • High School Diploma

    Liceo Classico Dante Alighieri - Ravenna, Italy

    September 2004 - July 2009

Languages

5 languages

  • English

    Native or fluent

  • Italian

    Native or fluent

  • Spanish

    Native or fluent

  • French

    Limited working

  • Chinese

    Notions

Personal information

Nationalities

  • Italian

Date of birth

March 09th 1991

Skills

5 skills

  • Excellent customer care
  • Guest Relations
  • Marketing
  • Sales
  • team managment

Additional Information

4 informations shared

  • Erasmus Program

    University of Oslo – Social Science Faculty

  • Spanish Intensive Course

    Don Quijote Valencia, Valencia (Spain)

  • French Intensive Course

    Institut Linguistique du Peyrou (Montpellier, France)

  • ECDL European Computer Driving License

Connections
Corrado Finocchiaro
F&B Manager chez W Barcelona
Morena Visigalli
F&B Economo chez Grand Royal & Golf Hotel
Marcus Richard
Marine Engineer chez Mediterranean Shipping Company
Following
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