Imtiyaz Charania

Imtiyaz Charania

Concierge at The Heritage Hotel and Spa
Lives in Mumbai, India

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About me

I am currently seeking a new position and would like to know if you are aware of any opportunities that would be an advantage for me and I am confident that I would significantly benefit your organization. Furthermore, I have attached my resume so that you can get a better understanding of my career achievements. You will see that I have extensive management and operational experience and I am specifically targeting jobs that will allow me to apply my skills and grow in career

Experience

3 years and 7 months

  • Concierge

    The Heritage Hotel and Spa - Mumbai, India

    Customer Service
    May 2019 - Now · 7 months

    Concierge Make dining and other reservations for patrons, and obtain tickets for events.Provide information about local features such as shopping, dining, nightlife, and recreational destinations.Make travel arrangements for sightseeing and other tours. Receive, store, and deliver luggage and mail. Perform office duties on a temporary basis when needed.

  • Security officer as Guest Service

    Jumeirah Zabeel Saray - Dubai, United Arab Emirates

    Security
    May 2016 - April 2019 · 3 years

    Assists the Assistant Security Manager / Security Team Leader, in the implementation of the property’s safety and security procedures. Assists in developing safety and security measures to safeguard: VIPs and other guests, the property and employees, Concessionaire area & Vehicles in the property. Under the guidance of the Security Manager, assisting Team Leader to co-ordinates with outside police agencies in the investigation and handling of crimes, accidents, etc., involving the property, employees or guests. Guest service representatives talk, listen and help resolved conflicts with customers. An expert communicator will be able to listen effectively to find the root cause of issues, and communicate clearly and in a friendly way to solve the issue and keep the customer happy. Communicated information of immediate area, services, attractions, and events to guests.

Education

  • bachler of commerce

    bhurani colleage - Mumbai, India

    March 1992 - June 1996

Languages

4 languages

  • English

    Full professional

  • Hindi

    Full professional

  • Gujarati

    Professional working

  • Tagalog

    Limited working

Personal information

Nationalities

  • Indian

Skills

5 skills

  • coincerge
  • Guest Serivce
  • Help Desk
  • loss prevantion
  • Security Officer
Connections
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