Inigo De la Serna

Inigo De la Serna

Sales and communications intern at ACCOR
Lives in Paris, France

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About me

Experienced tourism student with a demonstrated history of working in the hospitality industry. Skilled in Customer Service, Translation, Leadership, Public Speaking, and Marketing. Strong operations professional graduated from Vatel Spain.

Experience

2 years and 8 months

  • Sales and communications intern

    ACCOR - Paris, France

    Sales & Marketing
    May 2018 - September 2018 · 5 months

    Rotating internship in Front desk, F&B and Sales/Communication. Excellent organization skills when working at Fron Desk. Always greeting clients in a courteous way. Experienced with Accor system FOLS, and its newest update FOLS Mobile in our hotel. When working at the F&B department, always stayed dynamic at a fast pace when working under pressure, with a reasonable amount of work. In the Sales department, focused mainly on the Market analysis, contacting groups, and promoting the hotel.

  • Cook Trainee

    Gran Melia Palacio de los Duques - Madrid, Spain

    F&B kitchen
    October 2017 - February 2018 · 5 months

    Cook in Dos Cielos Restaurant, **Michelin.

  • Guest Relations Intern

    W Hotels - Barcelona, Spain

    Guest Relations
    April 2017 - September 2017 · 6 months

  • Front desk agent

    Meliá Hotels International - Madrid, Spain

    Front Office reception
    October 2016 - March 2017 · 6 months

  • Tour guide

    Dominion Tours - Vancouver, Canada

    Tourism
    September 2015 - June 2016 · 10 months

Education

Languages

7 languages

  • Catalan

    Native or fluent

  • English

    Native or fluent

  • Spanish

    Native or fluent

  • French

    Full professional

  • Portuguese

    Limited working

  • Italian

    Limited working

  • Chinese

    Limited working

Personal information

Nationalities

  • Spanish

Skills

6 skills

  • Ability to lead
  • Good customer service
  • Language translator
  • Marketing
  • Public Speaking
  • Strong guest care
Connections
Pilar Troncoso Castillo
Sales Development Representative at Hosco
Réhane Seghir
HR Trainee at Conrad Algarve
Moreno Pallarés Patricia
Deputy Manager at Barceló Punta Umbría Beach Resort
View 4 connections
Following
Le Méridien Beach Plaza
Monaco-Ville, Monaco
Vienna House
Vienna, Austria
Other members
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