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Experienced tourism student with a demonstrated history of working in the hospitality industry. Skilled in Customer Service, Translation, Leadership, Public Speaking, and Marketing. Strong operations professional graduated from Vatel Spain.
Sales and communications intern
AccorHotels - Paris, FranceSales & MarketingMay 2018 - September 2018 · 5 months
Rotating internship in Front desk, F&B and Sales/Communication. Excellent organization skills when working at Fron Desk. Always greeting clients in a courteous way. Experienced with Accor system FOLS, and its newest update FOLS Mobile in our hotel. When working at the F&B department, always stayed dynamic at a fast pace when working under pressure, with a reasonable amount of work. In the Sales department, focused mainly on the Market analysis, contacting groups, and promoting the hotel.
Gran Melia Palacio de los Duques - Madrid, SpainF&B kitchenOctober 2017 - February 2018 · 5 months
Cook in Dos Cielos Restaurant, **Michelin.
Guest Relations Intern
W Hotels - Barcelona, SpainGuest RelationsApril 2017 - September 2017 · 6 months
Front desk agent
Meliá Hotels International - Madrid, SpainFront Office receptionOctober 2016 - March 2017 · 6 months
Dominion Tours - Vancouver, CanadaTourismSeptember 2015 - June 2016 · 10 months
CatalanNative or fluent100%
EnglishNative or fluent100%
SpanishNative or fluent100%
- Ability to lead
- Good customer service
- Language translator
- Public Speaking
- Strong guest care