Inigo De la Serna

Inigo De la Serna

Student from International Hotel Business Management School - Vatel Madrid, Spain
Lives in Paris, France
over 6 months ago

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Experienced tourism student with a demonstrated history of working in the hospitality industry. Skilled in Customer Service, Translation, Leadership, Public Speaking, and Marketing. Strong operations professional graduated from Vatel Spain.

Experience

  • Sales and communications intern

    AccorHotels - Paris, France

    Sales & Marketing
    May 2018 - September 2018 · 5 months

    Rotating internship in Front desk, F&B and Sales/Communication. Excellent organization skills when working at Fron Desk. Always greeting clients in a courteous way. Experienced with Accor system FOLS, and its newest update FOLS Mobile in our hotel. When working at the F&B department, always stayed dynamic at a fast pace when working under pressure, with a reasonable amount of work. In the Sales department, focused mainly on the Market analysis, contacting groups, and promoting the hotel.

  • Cook Trainee

    Gran Melia Palacio de los Duques - Madrid, Spain

    F&B kitchen
    October 2017 - February 2018 · 5 months

    Cook in Dos Cielos Restaurant, **Michelin.

  • Guest Relations Intern

    W Hotels - Barcelona, Spain

    Guest Relations
    April 2017 - September 2017 · 6 months

  • Front desk agent

    Meliá Hotels International - Madrid, Spain

    Front Office reception
    October 2016 - March 2017 · 6 months

  • Tour guide

    Dominion Tours - Vancouver, Canada

    Tourism
    September 2015 - June 2016 · 10 months

Languages

  • Catalan
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • French
    Full professional
    80%
  • Portuguese
    Limited working
    40%
  • Italian
    Limited working
    40%
  • Chinese
    Limited working
    40%

Skills

  • Ability to lead
  • Good customer service
  • Language translator
  • Marketing
  • Public Speaking
  • Strong guest care
Connections
Pilar Troncoso Castillo
Student from International Hotel Business Management School - Vatel Madrid, Spain
Moreno Pallarés Patricia
Assistant Manager at Barceló
Réhane Seghir
Étudiant(e) de International Hotel Business Management School - Vatel Madrid, Spain
View 4 connections
Following
Le Méridien Beach Plaza
Monaco-Ville, Monaco
Other members
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