Inigo De la Serna

Inigo De la Serna

Sales and communications intern at AccorHotels
Lives in Paris, France
over 6 months ago

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Experienced tourism student with a demonstrated history of working in the hospitality industry. Skilled in Customer Service, Translation, Leadership, Public Speaking, and Marketing. Strong operations professional graduated from Vatel Spain.

Experience

  • Sales and communications intern

    AccorHotels - Issy-les-Moulineaux, France

    Other
    May 2018 - Now

    Rotating internship in Front desk, F&B and Sales/Communication. Excellent organization skills when working at Fron Desk. Always greeting clients in a courteous way. Experienced with Accor system FOLS, and its newest update FOLS Mobile in our hotel. When working at the F&B department, always stayed dynamic at a fast pace when working under pressure, with a reasonable amount of work. In the Sales department, focused mainly on the Market analysis, contacting groups, and promoting the hotel.

  • Sales Intern

    AccorHotels - Fontainebleau, France

    Administration & General
    May 2018 - Now

  • Guest Relations Intern

    W Hotels - Barcelona, Spain

    Guest Relations
    April 2017 - September 2017

  • Front desk agent

    Meliá Hotels International - Madrid, Spain

    Front Office reception
    October 2016 - March 2017

  • Tour guide

    Dominion Tours - Vancouver, Canada

    Tourism
    September 2015 - June 2016

Languages

  • Catalan
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Italian
    Limited working
    40%
  • French
    Limited working
    40%
  • Chinese
    Notions
    20%

Skills

  • Ability to lead
  • Good customer service
  • Language translator
  • Marketing
  • Public Speaking
  • Strong guest care
Connections
Réhane Seghir
Étudiant(e) de International Hotel Business Management School - Vatel Madrid, Spain
Catalina Cardozo
Server at The Ritz-Carlton, Hong Kong
Sanidhya Oberoi
Student from International Hotel Business Management School - Vatel Madrid, Spain
View 5 connections
Following
Jannah Hotels & Resorts
Abu Dhabi, United Arab Emirates
Barrière
Paris, France
Other members
Elsa Cartry
Paris, France
Pauline Plisson
Issy-les-Moulineaux, France
View 310281 members