Irene N. Topalidou

Irene N. Topalidou

Guest Relations Officer at Royal Lancaster London
Lives in London, United Kingdom

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Experience

14 years and 4 months

  • Guest Relations Officer

    Royal Lancaster London - London, United Kingdom

    Guest Relations
    October 2018 - Now · 5 years and 6 months

  • Assistant Operations Manager

    Atrium Hotels - Rhodes, Greece

    Room Division Management
    April 2018 - September 2018 · 6 months

  • OTC Medicine Counter Assistant

    Collins Chemist - London, United Kingdom

    Sales
    November 2015 - April 2018 · 2 years and 6 months

  • Guest Relations manager / Assistant Operations Manager

    Atrium Hotels & Resorts - Rhodes, Greece

    Guest Relations
    March 2013 - February 2015 · 2 years

    • VIP Services • Attending in Russian and Ukrainian Travel Marketing Exhibitions and sales calls • Coordination of mass arrivals and departures • Event organization and coordination • Database handling • Attended promptly to customers’ inquiries and complaint handling • Frequent contact with all agencies • Hotel’s Promotion & Presentation

  • Guest Relations Associate / A' Receptionist

    Thanos Hotels - Anassa - Paphos, Cyprus

    Guest Relations
    April 2012 - September 2012 · 6 months

  • Guest Relations Manager

    Atlantica Hotels and Resorts - Rhodes, Greece

    Guest Relations
    April 2011 - October 2011 · 7 months

  • Guest Relations Manager / Spa Supervisor

    Mitsis Hotels Group - Kos, Greece

    Guest Relations
    April 2010 - March 2011 · 1 year

    • Management of reservations, scheduling and coordination of host mass arrivals • Attends promptly to customers’ inquiries and assist them with their needs • Organized and supervised recreational activities • Supervision and support the organization of conferences • Communication and cooperation with representatives of travel agencies

  • Secretary / Sales Officer

    Attikos Ilios SA - Lagonisi, Greece

    Secretary / Executive Assistant
    May 2008 - February 2010 · 1 year and 10 months

    • Handling of data base • Attendance and participation in social events • Organise sales office and secretary support • Organisation of business trip

Languages

3 languages

  • Greek

    Native or fluent

  • Russian

    Native or fluent

  • English

    Native or fluent

Personal information

Nationalities

  • Greek

Work Permits

  • Greece

Date of birth

October 14th 1982

Skills

25 skills

  • agenda
  • A team player
  • Big events
  • Concierge
  • Dealing with customer
  • Dynamic individual
  • Emailing
  • events coordinator
  • excellent customer service
  • -Excellent guest service
  • F&B
  • Front Office
  • Front Office reception/R
  • Handling guest complaint
  • Hotel reception
  • managing team
  • marketing and sales
  • office admin
  • Pre opening
  • Presentation
  • sales coordination
  • Support team
  • team managment
  • Travel arrangements
  • vip
Connections
GIANCARLO PASTORE
Amministratore presso CIPAS TM
Shubham Kumar Singh
Butler presso Confidential
Nicole Tomamichel
Front Office Trainee presso Hilton Frankfurt Airport
View 34 connections
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