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I am an icebreaker! I am very open and my positive & "smile no matter what" attitude help me a lot in everyday life as well as professional. Always think outside the box & carry creativity with me wherever I go.
Sales Department Trainee
W St Petersburg - Saint Petersburg, RussiaSales & MarketingJuly 2011 - December 2011
Arranging sight inspections & arrival documents, making sales calls, interacting & promoting hotel to the clients, conducting competition check, preparing proposals & contracts for rooms & events, developing presentation material, maintaining & updating Sales Department's internal databases to ensure clients' information is accurate & up to date. Closely worked with Sales Director, Sales Administrator & Corporate Sales Manager
Events Food & Beverage Attendant
Holiday Inn Wellington - Wellington, New ZealandF&B otherJanuary 2008 - November 2008
Setting up the rooms for business meetings, conferences & weddings, providing excellent service.
The St James Theatre and the Opera House - Wellington, New ZealandF&B serviceNovember 2007 - January 2008
Customer service for large events and shows, cash handling, product knowledge
Amora Hotel Wellington (Duxton) - Wellington, New ZealandF&B serviceMarch 2007 - June 2007
F&B service morning and lunchtime shifts
Cafe Zilli, Turkish family owned restaurant - Wellington, New ZealandF&B serviceMarch 2007 - July 2007
Mise en place, taking & managing bookings, providing an excellent service experience, great menu knowledge, table clearing, cash handling & closing down the restaurant after service.
Bachelor of Arts in Hospitality with Sales & Marketing Management
Glion Institute of Higher Education [ EURHODIP - International Association supporting Hospitality and Tourism Education and Training ] - Glion-sur-Montreux, SwitzerlandAugust 2009 - December 2012
Diploma in Hospitality Management
Wellington Institute of Technology - Wellington, New ZealandFebruary 2006 - August 2009
Bachelor of Socio-Cultural service & tourism (not completed)
The North-Caucasus State Technical University - Stavropol, RussiaJune 2004 - December 2005
RussianNative or fluent100%