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I am currently doing an internship in accounting at the Accounting Cluster from Pandox Group, Crowne Plaza- Le Palace.
I always commit myself to responsibility in any delegated task, quick learner.
Always willing to accept new challenges to improve and consolidate the career as a hospitality professional. Seeking to improve technical and personal skills.
Excellent teamwork skills
Willing to accept e new challenges to improve myself and building my career.
I am always committed to learn new things, meet new peoples and cultures and to gain experiences in different areas.
Crowne Plaza Brussels - Le Palace - Brussels, BelgiumAdministration & GeneralJune 2018 - Now · 7 months
Control the daily reports, check the different revenues Control the complimentary expenses Do the reconciliation of Micros and Opera F&B posting controls F&B statistics Reports, record, the restaurant and bar statistics Encode suppliers deliveries and bills Inventory of F&B stock ( update the price) Accounting Reconciliation
Holiday Inn Brussels Airport - Diegem, Machelen, BelgiumFront Office receptionJune 2017 - August 2017 · 3 months
Guest Welcoming, Groups Arrivals, Check in Check out, Night Auditor, Guest Assistance, Room Service.
Hotel Perola. - Praia, Cape VerdeFront Office receptionApril 2015 - September 2016 · 1 year and 6 months
All the hotel procedures relating to the guest satisfaction Guest Complains Check in /Check Out Business Invoicing Rooms rates and reservations Cross-selling and Up -Selling
Front Desk Agent Trainee
ZebraTravel Viagens e Turismo - Sao Filipe, Cape VerdeGuest RelationsJune 2014 - August 2014 · 3 months
flight bookings Airlines ticketing Reservations Airfares check Guest Check in Guest assistance
BBI - Higher Education in International Hospitality & Tourism Management - Wiltz, LuxembourgOctober 2016 - August 2018
EHTCV_ Cape Verde - Praia, Cape VerdeOctober 2013 - December 2014
Hotel Operations and Tourism Business Travel Agency GDS Amadeus & Galileo) Front Office Operation Cape Verdean Hotel Legislation
PortugueseNative or fluent100%
- Ability to empathize
- Comunication skills
- Customers Services
- - dynamique
- Excellent teamwork skills
- Good sense of humor
- Microsoft office skills
- Quality focus
- Research skills
- Self-motivated, proactive
- SOCIAL MEDIA SKILLS