Iván Pinto Grilo

Iván Pinto Grilo

Assistant to the Director of Revenue / Reservations Agent at Jumeirah Port Sóller Hotel & Spa
Lives in Sóller, Spain
over 6 months ago

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I am looking for a new challenge after spending the summer season in a Jumeirah property as an Assistant to the Director of Revenue and Reservations Agent. I am currently studying a Master's Degree in Tourism Managementby the University of Cádiz where I have already completed the required coursework, and I have my thesis to be presented left to have the diploma.

I am fluent in English Spanish and French. I am a very analytic person who likes to see things from many points of view, and I pay attention to details. I am empathetic and rational which make me a good team player as I also have good communication skills, and I like having things under control in order to maximize my efficiency at work.

Experience

  • Assistant to the Director of Revenue / Reservations Agent

    Jumeirah Port Sóller Hotel & Spa - Sóller, Spain

    Revenue Management
    July 2018 - November 2018 · 5 months

    As I did during my internship, I am in charge of doing reservations, rate modifications, forecasting, preparing revenue meetings reports, benchmarking, revenue meetings, and the tasks of an assistant to the Director of Revevenue, etc.

  • Front Office Agent

    Hotel Astor Saint Honoré (Hilton Property) - Paris, France

    Front Office reception
    September 2015 - November 2016 · 1 year and 3 months

    Check in/out, complains requirements and reservation management, weekly reports about customers satisfaction, guest relations, upsales, emails, night audit, social networks.

  • Front Office Agent

    Ibis Canal Saint Martin - Paris, France

    Front Office reception
    June 2015 - August 2015 · 3 months

    Check in/out, complains requirements and reservation management, concierge, guest relations, upsales, emails, social networks.

  • Welcoming Agent

    Roissy Charles De Gaulles Airop - Portland, OR, United States

    Hostess
    May 2015 - June 2015 · 2 months

    Check in/out, complains and requirements and reservation management.

Education

  • Hotel Revenue Management Certificated Program

    Cornell University - School of Hotel Administration - Ithaca, NY, United States

    May 2018 - September 2018

  • Master's degree in Tourism Management

    University of Cadiz - Jerez, Spain

    October 2017 - September 2018

  • Erasmus

    Université de Versailles - Versailles, France

    September 2014 - June 2015

  • University degree in Tourism Management

    University of cadiz - Jerez, Spain

    September 2012 - July 2017

Languages

  • Spanish
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Data analysis
  • Dedicated,motivated
  • Excellent teamwork skills
  • Good management
  • Good problem solver
  • Good time manager
  • Maintain confidentiality
  • SWOT analysis
  • Work well under pressure
Connections
Jamilya Gasimova
Reservations Agent at Chenot Palace Gabala
Shilpa Rughoobear
Personal Assistant to General Manager/sales&marketing at Coral Azur beach resort
Following
Hilton Dubai Al Habtoor City
Dubai, United Arab Emirates
Other members
Francesc Macià
Port de Sóller, Spain
Luca Storino
Port de Sóller, Spain
Sara Acosta
Port de Sóller, Spain
Sophia Schmitz
Llucmajor, Spain
View 327097 members