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I am looking for a new challenge after spending the summer season in a Jumeirah property as an Assistant to the Director of Revenue and Reservations Agent. I am currently studying a Master's Degree in Tourism Managementby the University of Cádiz where I have already completed the required coursework, and I have my thesis to be presented left to have the diploma.
I am fluent in English Spanish and French. I am a very analytic person who likes to see things from many points of view, and I pay attention to details. I am empathetic and rational which make me a good team player as I also have good communication skills, and I like having things under control in order to maximize my efficiency at work.
Assistant to the Director of Revenue / Reservations Agent
Jumeirah Port Sóller Hotel & Spa - Sóller, SpainRevenue ManagementJuly 2018 - November 2018 · 5 months
As I did during my internship, I am in charge of doing reservations, rate modifications, forecasting, preparing revenue meetings reports, benchmarking, revenue meetings, and the tasks of an assistant to the Director of Revevenue, etc.
Front Office Agent
Hotel Astor Saint Honoré (Hilton Property) - Paris, FranceFront Office receptionSeptember 2015 - November 2016 · 1 year and 3 months
Check in/out, complains requirements and reservation management, weekly reports about customers satisfaction, guest relations, upsales, emails, night audit, social networks.
Front Office Agent
Ibis Canal Saint Martin - Paris, FranceFront Office receptionJune 2015 - August 2015 · 3 months
Check in/out, complains requirements and reservation management, concierge, guest relations, upsales, emails, social networks.
Roissy Charles De Gaulles Airop - Portland, OR, United StatesHostessMay 2015 - June 2015 · 2 months
Check in/out, complains and requirements and reservation management.
Hotel Revenue Management Certificated Program
Cornell University - School of Hotel Administration - Ithaca, NY, United StatesMay 2018 - September 2018
Master's degree in Tourism Management
University of Cadiz - Jerez, SpainOctober 2017 - September 2018
Université de Versailles - Versailles, FranceSeptember 2014 - June 2015
University degree in Tourism Management
University of cadiz - Jerez, SpainSeptember 2012 - July 2017
SpanishNative or fluent100%
FrenchNative or fluent100%
EnglishNative or fluent100%
- Data analysis
- Excellent teamwork skills
- Good management
- Good problem solver
- Good time manager
- Maintain confidentiality
- SWOT analysis
- Work well under pressure