Ivana Petrovic

Ivana Petrovic

Cabin Crew Supervisor at Emirates Airline
Lives in Dubai, United Arab Emirates

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About me

Industrial Psychologist & CIPD Associate with 9 years of experience in Learning and Development and customer service.


8 years and 2 months

  • Cabin Crew Supervisor

    Emirates Airline - Dubai, United Arab Emirates

    Customer Service
    November 2009 - May 2013 · 3 years and 7 months

  • Learning and Development Manager

    Travel Avenue - Novi Sad, Serbia

    Human Resources
    July 2008 - November 2009 · 1 year and 5 months

  • Assistant HR Manager

    Agroprogram - Novi Sad, Serbia

    Human Resources
    April 2005 - July 2008 · 3 years and 4 months


  • Learning and Development

    CIPD - London, United Kingdom

    July 2018 - September 2018

  • MSc in Occupational Psychology

    Heriot Watt University - Edinburgh, United Kingdom

    January 2016 - June 2017

  • Masters in Tourism Management

    University of Novi Sad - Novi Sad, Serbia

    September 2013 - October 2015


4 languages

  • Serbian

    Native or fluent

  • Croatian

    Native or fluent

  • English

    Native or fluent

  • Spanish

    Limited working

Personal information


  • Serbian


9 skills

  • Articulate
  • Coaching & Mentoring
  • Comunication
  • Learning Needs Analysis
  • Soft skills
  • Teamwork
  • Training
  • Training delivery
  • Training design
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