Ivana Roso

Ivana Roso

Spa Manager at Adriatic Tourist Resorts
Lives in Pag, Croatia
over 6 months ago

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Spa Manager with 6 years of experience in the spa industry.
Skilled in monthly budgets, KPI's, inventories, purchase, strong computer skills, ordering retail stock, training, dealing with guest complaints, receptionist duties, face & body treatments, retail sales.
Active student of Hospitality and Tourism management at Aspira University College.
Very self-motivated person and a team player.

Experience

  • Spa Manager

    Adriatic Tourist Resorts - Pag, Croatia

    Spa & Wellness
    May 2018 - Now · 8 months

    -Monthly budgets -KPI -Inventories -Purchase/Ordering -Dealing with guest complains -Regular training with staff -Weekly meetings -Covering spa reception when needed

  • Spa Therapist/ Aromatherapy Associates trainer

    Kerzner International - Dubai, United Arab Emirates

    Spa & Wellness
    November 2016 - April 2018 · 1 year and 6 months

    Atlantis The Palm -Internal Aromatherapy Associates trainer -Skin consultations -Spa treatments -DHA license Brands: ESPA, Dr. Burgener, Aromatherapy Associates

  • Head Therapist

    Radisson Blu Resort - Split, Croatia

    Spa & Wellness
    November 2014 - November 2016 · 2 years and 1 month

    ESPA / Elemis -Team leader -Spa treatments -Inventory, purchase -Training with new staff -Spa reception operations

  • Spa Therapist

    Hotel Mulino - Buje, Croatia

    Spa & Wellness
    April 2014 - October 2014 · 7 months

    - Spa treatments - Spa reception

  • Spa Therapist

    Radisson Blu Resort - Split, Croatia

    Spa & Wellness
    May 2012 - October 2013 · 1 year and 6 months

Languages

  • Croatian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Italian
    Professional working
    60%
Connections
Mihai Lițoiu
Sales Executive at Radisson Blu Hotel, Bucharest
Sonja Popovic
Hairdresser at G&P Cruise Hotel Management GmbH
Kire Stojkovski
Bar Supervisor at The Ritz-Carlton, Dubai International Financial Centre
Following
Meliá Desert Palm Dubai
Dubai, United Arab Emirates
Other members
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