Ivica Verić

Ivica Verić

Food and Beverage Supervisor at Meneghetti Hotel & Winery
Lives in Rovinj, Croatia
over 6 months ago

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Friendly, customer-oriented professional offering first hand experience in hospitality industry. Highly skilled in guest interaction, menu and food presentation and serving of wine and beverages. Educated and skilled in providing excellent customer services even under pressure. Able to supervise work of all waiters and maintain quality of working in the restaurant. Highly adaptable team player with positive, pleasant and confident personality and outstanding interpersonal and communication skills.

Experience

  • Food and Beverage Supervisor

    Meneghetti Hotel & Winery - Rovinj, Croatia

    F&B service
    August 2017 - December 2018 · 1 year and 5 months

    Harmonizing operational processes ⬥ Control and monitoring of labor costs compared to planned revenues ⬥ Planning of development projects, coordination and operational participation in the same ⬥ Planning of marketing activities in the form of improvement of sales ⬥ Sales and organization of the event ⬥ Work with clients and business partners ⬥ Maintaining and Publishing Content on Social Networks ⬥ Education of employees ⬥ Lead, co-ordinate and supervise the entire kitchen team and waiter ⬥ Ensure the quality of the service provided and the satisfaction of the guests by following standards of work and quality ⬥ Responsibility for hygiene and cleanliness of restaurants, kitchens and bars ⬥ Control of food and beverage storage ⬥ Control and maintenance of regular equipment maintenance ⬥ Control and procurement of raw materials from contracted suppliers at agreed prices ⬥ Control of the entry of foods and ready-made products into the restaurant and their storage ⬥ Observe the rulebook when recruiting new employees ⬥ Employee care in the restaurant (registration, sanitary ID, hygienic minimum, expiration of employment contract)

  • Restaurant General Manager

    Bistro Apetit d.o.o - Zagreb, Croatia

    F&B service
    July 2016 - July 2017 · 1 year and 1 month

    ⬥ Manage the object ⬥ Control and monitoring of labor costs compared to planned revenues ⬥ Daily monitors the traffic in the food and beverage department, verifies the financial procedures of the business, and daily monitors the efficient allocation of resources ⬥ Planning of marketing activities in the form of improvement of sales ⬥ Sales and organization of the event ⬥ Work with clients and business partners ⬥ Maintaining and Publishing Content on Social Networks ⬥ Lead, co-ordinate and supervise the entire kitchen team and waiter ⬥ Ensure the quality of the service provided and the satisfaction of the guests by following standards of work and quality ⬥ Responsibility for hygiene and cleanliness of restaurants, kitchens and bars ⬥ Control of food and beverage storage ⬥ Control and maintenance of regular equipment maintenance ⬥ Control and procurement of raw materials from contracted suppliers at agreed prices ⬥ Control of the entry of foods and ready-made products into the restaurant and their storage ⬥ Observe the rulebook when recruiting new employees ⬥ Application of HACCP systems in all segments ⬥ Employee care in the restaurant (registration, sanitary ID, hygienic minimum, expiration of employment contract)

  • Restaurant Manager

    Maistra d.d - Rovinj, Croatia

    F&B service
    June 2013 - July 2016 · 3 years and 2 months

     Responsible for facilitating all aspects of fine dining restaurants and providing exceptional service by greeting and serving guests in a timely, friendly manner.  Delivered personal attention to guests and guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.  Highly skilled in serving 600 premium wine labels.  Processed customer payments for the food and services delivered and carried out cashier duties.  Recognized for excellence in job performance. Received frequent customer compliments for exceptional service.  Participated in servicing banquets and special events such as the Sky Lounge Restaurant at Red Bull Air Race, Rovinj 2014

Education

  • High Business School Manero

Languages

  • Italian
    Native or fluent
    100%
  • Croatian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Limited working
    40%

Skills

  • Diploma Wine Sommelier
  • MS Office
  • Photoshop
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