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A degree in Hospitality Management, Post - Graduate degree in Human Resources Management and Specialization in Hotel Management by the ADHP.
High-motivated and devoted professional, trainer, international experience has a F&B Training Manager, Bar and Restaurant Manager in luxury restaurants, bars, hotels and resorts since 2000.
Former Brand Ambassador for Absolut Vodka, Hendriks Gin and Grant´s 12.
I was pedagogical director and teacher, in publics schools and also for private corporations that promote professionals courses in Restaurant/Bar for IEFP.
My persistent, honest and focused personality allow me to be involved in projects regarding on job training and operation standards for luxury hotels in Oporto, Viseu, Coimbra, Cascais, Lisbon, Elvas, Armação de Pera, Faro, and Sagres.
SANA Hotels - Albufeira, PortugalOtherMarch 2018 - Now · 11 months
Responsible for all bars in the hotel Bar staff training management Concept development Schedules and attendance record Stock control and management Mgt Recruitment & Development Marketing plan for the bars Capex and opex management regarding the bars Bar systems and floor organisation Staff productivity analises Menu engineering, menu update and development Products negotiation Brand Activation Management Beverages management
Martinhal Family Hotels & Resorts - Faro District, PortugalF&B serviceMarch 2017 - August 2017 · 7 months
Human Resources Manager
Ascension Portugal - Sintra, PortugalAdministration & GeneralNovember 2013 - May 2014 · 7 months
Training Manager da equipa de vendas e de terapeutas. Responsável pelo Recrutamento e Seleção. Auxílio no desenvolvimento de estratégias de Marketing e de ferramentas de comunicação interna e externa. Desenvolver e implementar uma estratégia para os Recursos Humanos da empresa, de acordo com o plano de negócios da mesma. Desenvolver o processo de Avaliação de Desempenho dos vendedores. Elaborar estudos motivacionais. Criação e implementação do sistema de controle de stocks. Responsável pelos eventos “Open Days”, a nível de F&B. Auxilio no planeamento das atividades e estrutura do evento.
The Ritz-Carlton, Penha Longa - Sintra, PortugalF&B serviceMarch 2013 - August 2013 · 7 months
Ministry of Education - Lisbon, PortugalHuman ResourcesOctober 2010 - March 2017 · 6 years and 6 months
Teaching and training future professionals in the hospitality industry. Waiters, Bartenders, Head Bartenders and Head Waiters. Hosts
human resources technician
Fundação Inatel - Lisbon, PortugalHuman ResourcesSeptember 2010 - February 2012 · 1 year and 6 months
Consultant and Trainer
Liquid Consulting and Real Hotel Santa Eulália - Albufeira, PortugalF&B serviceJune 2008 - September 2008 · 4 months
PrimeDrinks - Lisbon, PortugalSales & MarketingOctober 2006 - December 2012 · 6 years and 3 months
Absolut Vodka Grant´s 12 years Hendriks Gin
Consultant and Trainer
Wild and Co and Hotel Real Santa Eulália - Albufeira, PortugalManagement TraineeJune 2006 - December 2006 · 7 months
Magna Café - Marbella, SpainF&B serviceSeptember 2003 - June 2006 · 2 years and 10 months
Assistant Bar Manager
Vale de Lobo - Palm Terrace - Almancil, PortugalF&B serviceSeptember 2000 - January 2003 · 2 years and 5 months
Post graduate in Human Resources
Universidade Lusófona - Lisbon, PortugalSeptember 2009 - July 2010
Instituto Superior Politécnico Internacional - Lisbon, PortugalSeptember 2006 - July 2009
PortugueseNative or fluent100%
- Bar Managment
- Event service
- Flair bartending
- Food Quality
- Hotel training
- On job training
- Restaurant Operation
- Training Plan
- Training Staff