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I am recently graduated from a Master degree in International Hotel Management with a specialization in Revenue Management.
I am reliable, enthusiastic and responsible and have excellent analytical skills as well as communication and team management skills.
Currently looking for a challenging position in Reservations Department where I could contribute with my knowledge and experience.
BOWTEX - VENILU - SO BRAND - Paris, FranceSales & MarketingDecember 2017 - Now · 1 year and 3 months
Commercial prospecting by phone and via e-mail Organization of demonstration session and test of bicycles B2B sales to resellers B2B direct sales to wholesalers
Assistant Revenue Manager
Shangri-La Paris - Paris, FranceRevenue ManagementDecember 2016 - December 2017 · 1 year and 1 month
Pickup analysis (by market segment), occupancy and revenue forecast with a 85% precision Rates recommendations and groups estimate Overbooking strategy implementation, +7% occupancy Management and distribution of the inventory on various channels Configuration and management of the PMS, the extranets and GDS Narrow relationship with reservation's department to feel the business and transmit new strategies
Guest Relation Intern
Crowne Plaza Beijing Lido - Beijing, ChinaGuest RelationsMarch 2014 - May 2014 · 4 months
Tailor-made services for VIP guests such as the "in room" check- in Resolution of problems met by the foreign clientele Responsible of the well-being and the customer satisfaction
Metropark Lido Hotel - Beijing, ChinaFront Office receptionNovember 2013 - March 2014 · 5 months
Welcome and check-in/out of customers (PMS Opera) Exchange of foreign currencies Person in charge of the communication wth the international clientele
Cost Controller Intern
Hotel Berlaymont EU - Brussels, BelgiumF&B otherDecember 2012 - April 2013 · 5 months
My internship helped me to understand how non-operational departments work. I had to optimize the inventory of stocks and orders of the hotel. I learned to make market analysis in order to find the best solutions and products for the hotel's commands.
Master in International Hotel Management
Vatel International Business School Hotel & Tourism Management - Lyon, FranceSeptember 2016 - June 2017
Graduate from a Master degree in International Hotel Management with a specialization in Revenue Management. Overview of the courses: -rates lines and stocks management -channel management -e-reputation management -community management -prepare a budget
Bachelor in International Hotel Management
Vatel International Business School Hotel & Tourism Management - Brussels, BelgiumSeptember 2012 - June 2016
All courses taught entirely in English
FrenchNative or fluent100%
- Able to multi-task
- A team player
- Attention to details
- Good communication
- Hard Worker
- Love being challenged